Jun 26, 2008 20:52
I've just been trying to pay somebody via PayPal. It's practically impossible to find any link on their website that lets you pay off a credit card without having an account.
PayPal claims that I have an account with them. When I do the stuff like getting a new password (because I certainly don't remember any one I created earlier) and log into my account, and try to make the payment, I'm informed that my account is not verified and so I can't make payments.
I also, I discover, can't delete my account or remove my credit card details unless the account is verified.
Allegedly they sent me a letter with a Sekkrit Code in some while ago. Either, by that time, I'd given up on the whole thing, or possibly never got it at all. This after the bit where I click on a link about how to verify my account which wants me to link it to my bank account. Yeah, right.
At some point a link appears saying 'No PayPal Account? Pay with your credit card'.
This throws a hissy fit when I try to pay with the card I have before me, which is the one associated with my limbo account, but I pick another one and eventually get it done.
I get a message saying access to my account is limited because of suspected access by a third party (this would be me trying to use the credit card, I guess), but the case number they give me comes up 'You do not have any cases that match the case ID you entered'.
Looking at my profile, apparently I first attempted to create an account in 2003. I seem to remember enormous runarounds involved, which is why I let the whole thing drop, then and on a couple of other occasions.
And every time I have to do with them, I ask myself, why bother? But they make it so difficult to pay via one's credit card without signing up, it's maddening.
annoyance,
money,
internet,
finance,
frustration,
credit card