Sally go round the roses yet again: still more adventures in executing
My dearios will recall, if you were reading then (hello, new people!) that about a month ago I thought I had finally got the 'create executor account to put late father's assets into' stage of the proceedings sorted?
Hollow larfter.
Heard absolutely zilch, nothing, nada, zero, when I had been told that I should be getting card for the account etc within 7 working days. I gave them a little leeway on account of bank holidays, but having heard absolutely rien, nichts, niente, rang the number on the printout with account details that was given to me at the time.
And when one has got through a couple of levels of phone menus, they ask for the 16-digit number on one's card, that is, the card that NO CAN HAZ that I was calling about.
Eventually got through to somebody, and with a lot of hanging on while they contacted other departments and the branch in question, I got put through to Complaints Department, as apparently the type of account I opened at such cost to my time and nerves and self-presentation as a moderately rational human being rather than a ravening creature from the dungeon dimensions, does not, in fact, get a card. It is operated via the branch where it was opened.
There had been no information conveyed to this effect, at the time, or subsequently. Poor show, what? which was indeed the view of the nice lady in Complaints, who was authorised to make a token gesture of compensation.
Massive SIGH.
Sally don't you go, don't you go downtown: you have roses to be going round and round and round. This entry was originally posted at http://oursin.dreamwidth.org/2604508.html. Please comment there using OpenID. View
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