Adventures in executing: a continuing saga

Apr 11, 2017 14:08


Now I have my Grant of Probate, I thought, what I should do is set up an Executor Account.
And may I remark how Very Unhelpful the websites of certain financial institutions are in this matter, but I did eventually speak to someone and find that I could go into any branch.
So I went to the nearest one this morning, and after first being told, They Do Not Do That, was told that, yes, they do, but, only if the deceased had an account with them (I do, but he didn't). Also took some time and iterations to indicate that solicitors were not in the picture.
I then went to local branch of Financial Institution which does have relevant accounts, and they were very, very dubious that they did anything like an executor account, even the manager did not think so, but after some while and contacting central office, they can open an account which will include information that account holder (moi) is executor of (the late).
But I have to go back next week to do all the necessary with the one person in the branch who actually does that kind of thing.
I am seriously Not Impressed with a) financial institutions' websites and b) the degree to which staff on the ground in branches have any idea.
***
And, in Dept of Whingeing About Large Corporate Entities:
Phone menu for the Boots Opticians where I am in hopes my new glasses may turn up this week: -
Several choices, none of which are, find out progress of order and whether glasses are ready for collection; and having to sit through several iterations of this before it actually goes to someone I can speak to on the matter.
Also, chiz, which I suppose is not their fault: not yet arrived, probably Thursday. I was hoping for tomorrow. This entry was originally posted at http://oursin.dreamwidth.org/2588642.html. Please comment there using OpenID. View
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aaaargh, ignorance, bank, annoyance, bad business practices, finance, venting, whingeing, opticians

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