Now that's treating a customer well!

May 21, 2013 13:56

Not that I have any business consuming the product, but there is a pizzeria here in Santa Rosa that is simply "to die for". I have in fact on more than one occasion walked directly into TV personality Guy Fieri, who lives locally and owns three restaurants in Santa Rosa, as he left Mombo's just as I was walking in. It's a rare to find true 'East Coast' pizza here in the West. The owner of the place is originally from Boston and every last one of the workers throws a crust the same way I remember seeing it done when I was a child back on the East Coast.

In any event, I was not cooking last night. I wanted to bring a pizza home, & not have to cook. I decided to pick up a clam and garlic pie. Well, I ordered and then walked out to my car to get something. When I came back I was told that they were out of clams. I had already paid. The guy behind the counter said, "pick anything you want; I don't care whether it's more money than the clam & garlic, just get what you want. The store will pick up the difference." So I ordered the mushroom cloud pizza, adding on a handful of olives, some fresh basil, and some pesto, and then took a seat to wait.

It wasn't more than two minutes later, then the same person making the pizza appeared at my table with a slice of pizza for me, along with a cup of gelato. "It's on the house," he said.

Just as I finished the gelato, which was nothing short of luscious, the pizza was ready to go and I headed out for home to go feed LJ. It seems, I had already eaten.

And yes, I think Mombo's is the best pizza in town, and they certainly know how to treat a customer.

food, customer service

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