The Desk & Beyond: Next Generation Reference Services
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Get ‘em while they’re hot, people! The Desk and Beyond: Next Generation Services by editors Sarah Steiner and Leslie Madden! I wrote Chapter 7, Friending our Users: Social Networking and Reference Services. You’ll also see the cutting-edge work of well known Reference Librarians from all over-it’s a title not to be missed!!!
And a big “thankyou” to Leslie & Sarah for all their hard work!