WE HAVE NO BOXES, OKAY LADY?
----------------- Original Message -----------------
From: Jack Ruby
Date: Jan 3 2007 6:24 PM
weber, as much as i hate to admit it. i want to see zach with you, not adriel. fer shure.
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that's kyle wishing me luck. apparantly everyone back in maryland is concerned that zach didn't learn his lesson the first time around.
they say it's too early to be sure that anything is happening, but are worried for zach and all seem to think he'd do much better with me.
good to have friends.
this woman flipped out at me the other day. i walked from the kitchen to the front of the store because i heard her yelling at long. she was pissed because we didn't have any boxes for the cake she'd ordered. i explained to her that they'd messed up the order, that we were very sorry but there was nothing we could do. she seemed to not be listening to me, because she kept yelling and asking why she couldn't have a box. the words "we don't have any" didn't seem to make sense to her. when i told her, exasperated, that we couldn't do anything, she screamed about how this wasn't good customer service. i so badly wanted to ask her if she saw a customer service desk anywhere in the store. she asked to speak to our manager, and i finally got to say, though very politely, "we are the managers."(damn that felt good.) then she asked for my name and when i gave it to her told me i wouldn't be working there much longer. my temper got away from me then and as she walked out the door i cursed at her. yes, that was wrong, i know.
i just don't understand why some people act like that. why would she even want to threaten to go out of her way to make me lose my job because we didn't have any boxes for her stupid $17 dollar ice cream cake? does she really think that's justified? does she think we only exist to do her bidding, not to serve but to slave for her? i'm not even in near danger of losing my job(in fact i think i'm about to get a promotion) but i'm just disgusted with the rich princeton housewife attitude of wanting everything they ordered and a box of cigars.
i want a shirt that says "I DO NOT KISS ASS." let them know to not even bother.
From: Jack Ruby
Date: Jan 3 2007 6:24 PM
weber, as much as i hate to admit it. i want to see zach with you, not adriel. fer shure.
/////////////////////////////////////////////
that's kyle wishing me luck. apparantly everyone back in maryland is concerned that zach didn't learn his lesson the first time around.
they say it's too early to be sure that anything is happening, but are worried for zach and all seem to think he'd do much better with me.
good to have friends.
this woman flipped out at me the other day. i walked from the kitchen to the front of the store because i heard her yelling at long. she was pissed because we didn't have any boxes for the cake she'd ordered. i explained to her that they'd messed up the order, that we were very sorry but there was nothing we could do. she seemed to not be listening to me, because she kept yelling and asking why she couldn't have a box. the words "we don't have any" didn't seem to make sense to her. when i told her, exasperated, that we couldn't do anything, she screamed about how this wasn't good customer service. i so badly wanted to ask her if she saw a customer service desk anywhere in the store. she asked to speak to our manager, and i finally got to say, though very politely, "we are the managers."(damn that felt good.) then she asked for my name and when i gave it to her told me i wouldn't be working there much longer. my temper got away from me then and as she walked out the door i cursed at her. yes, that was wrong, i know.
i just don't understand why some people act like that. why would she even want to threaten to go out of her way to make me lose my job because we didn't have any boxes for her stupid $17 dollar ice cream cake? does she really think that's justified? does she think we only exist to do her bidding, not to serve but to slave for her? i'm not even in near danger of losing my job(in fact i think i'm about to get a promotion) but i'm just disgusted with the rich princeton housewife attitude of wanting everything they ordered and a box of cigars.
i want a shirt that says "I DO NOT KISS ASS." let them know to not even bother.