Nov 19, 2009 11:28
So yesterday I had rescheduled the router delivery again, and it didn't turn up, again, and this morning I get to work and check the website and lo and behold it is on a van, right now, again.
However, I did get some things done yesterday - wrote a little bit of Nano (not enough but not none), washed ALL THE SOCKS (disclaimer: may not have actually been all the socks, as actually all the socks did not fit in the washing machine), and did all the work I had brought home to do. And then after that I finished the first chapter of the new Tales of Monkey Island adventure game, the one I got free on Talk Like A Pirate Day. It's pretty entertaining - VERY silly - and was quite a substantial amount of gameplay, so I may well buy the rest of the chapters at some point in the non-specific future. Score one for Telltale Games, well played sirs.
Anyway, this morning I rang the depot again and the whole thing started to feel oddly familiar, like if I just asked the right questions in the right order I would be able to get the result I wanted, pick up the weird key, use the cheese on the jail cell (don't ask) and then follow the sound of monkeys...
So I called up HDNL again. They told me they couldn't deliver to a different address, and if I rang Virgin maybe they could do it at that end, which I already know is not true. They told me I couldn't make a complaint to them, I would have to ring Virgin and lodge a complaint there. Finally they told me I couldn't pick it up at the depot unless I rang Virgin and if Virgin rang them they could arrange for that to be possible.
I spy a pattern! To cut a long and very boring story short, the nice man in India transferred me to the nice man in Wales who talked to some person at the HDNL HQ who said they had no idea what he was talking about but then I gave him the number I had and he talked to the nice girl in Romford who now says I can turn up with a couple of forms of ID tomorrow and get it from the depot. WIN!
So I examine Google Maps and TFL and I plan my route to Beyond Romford for tomorrow morning, and discover that the bus I need to get there is going to be on strike tomorrow. FAIL.
I am going anyway, and I will get a cab from Romford station, or an extra train and then a cab, or something, and I am not leaving the depot until I have used ID on HDNL LADY and have successfully gained BLOODY ROUTER even if I have to search through their package shelf myself, and then when I get it home it had better bloody work. And then I will write a letter of complaint and it will be epic.
And then maybe we will be able to see Waters of Mars before it disappears from iPlayer. Although a nice Nano person offered to lend me it on a USB stick if we still have web fail, so all is not lost.
virgin,
internet,
fucking home delivery network,
fail