Never tell your boss that the OH&S in your store is a joke, and that all of the management policies are just talk. Chances are, he'll promote you to someplace where you have to implement the policy yourself.
Never show up your supervisor, even if he is an incompetent dickhead. His girlfriend will call you a bitch! (Oooooh....)
Never assume nightfill staff know how to do anything other than scratch their asses. You'll be bitterly disappointed if you do.
Never call Urgent Helpdesk. They rarely help, and find nothing urgent.
Never assume customers know anything about anything. They often know nothing about everything.
And, lastly, never break up a fight between two customers. You only get a black eye and detained for questioning by the cops.
/Myweekofhell.
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