eBay help
Hoping someone who sells regularly can help me out. (or buys)
Sent a BotCon TF to a gent in Indiana. Free shipping, insurance *optional*. In text, says insurance not included, but available for addl fee.
Guess what? USPS Priority says it was delivered, gent says he never got the toy. I called USPS since tracking has to originate w/ sender - they say 'yup, it got delivered at X:XX time & nope - online indemnity coverage is only to protect if we mess up the box & contents are broken'.
Now I'm worried about what this guy will do. I don't have the $ to give back, nor should I (IMO) - I upheld my end, shipped, confirmed where in the system it was, and offered insurance.
Don't know about ya'll, but if I'm buying a $80 anything - esp a hard-if-not impossible to replace item, I'm getting insurance.
Thoughts, suggestions how to handle this dude?
Sent a BotCon TF to a gent in Indiana. Free shipping, insurance *optional*. In text, says insurance not included, but available for addl fee.
Guess what? USPS Priority says it was delivered, gent says he never got the toy. I called USPS since tracking has to originate w/ sender - they say 'yup, it got delivered at X:XX time & nope - online indemnity coverage is only to protect if we mess up the box & contents are broken'.
Now I'm worried about what this guy will do. I don't have the $ to give back, nor should I (IMO) - I upheld my end, shipped, confirmed where in the system it was, and offered insurance.
Don't know about ya'll, but if I'm buying a $80 anything - esp a hard-if-not impossible to replace item, I'm getting insurance.
Thoughts, suggestions how to handle this dude?