Chanel Issues an Apology to Gabourey Sidibe for Alleged Racial Profiling Incident
Chanel Issues an Apology to Gabourey Sidibe for Alleged Racial Profiling Incident https://t.co/blog8JUK4x via @lovebscott
- B. Scott (@lovebscott) May 12, 2017
“Chanel expresses our sincerest regret for the boutique customer service experience that Ms Sidibe mentioned in the essay she published on a website. We are sorry that she felt unwelcome and offended.
“We took her words very seriously and immediately investigated to understand what happened, knowing that this is absolutely not in line with the high standards that Chanel wishes to provide to our customers.
“We are strongly committed to provide anyone who comes in our boutiques with the best customer service, and we do hope that in the future Ms Sidibe will choose to come back to a Chanel boutique and experience the real Chanel customer experience.”
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