that was a 'y'think?' moment, i believe.
Update on the AC situation is sort of in limbo.
Not because i didn't go to the office or anything, but because i'm waiting to see if what they told me today is Actually What They Mean To Do.
so.
I go to the office this morning and catch them just as it opens. which is good, because that means everyone is there. i walk up to the desk and ask to see the manager. the guy sitting there wasn't there yesterday, so he's cannon fodder and i don't need to yell at him so long as he does what i ask. which he does, as i wasn't giving off a single hint of being happy with my current situation.
Wormy guy shows his face and lets me know that they'll be with me in a minute. I say ok, sure. and i stand there. right where i started, in front of that desk with my arms crossed and no physical intention of sitting down or moving at all. which was making front desk guy reeeeally nervous so i knew i was doing it right. twice, wormy guy came out to tell me they would be with me in a minute, so twice i nodded and said ok and didn't move from that spot. (thankyou strangeandcharm, i never realized how easily you could unnerve someone by doing that)
after a few minutes of closed doors, where i could just feel the hushed conversation of how those three grown men were going to deal with me, the door opened and out came Awesome Dude. he's the head of maintenance and i could tell immediately that he was going to tell me exactly how it was without the bullshitting, and thankgawd he ACTUALLY DID. hence why this man will forever be Awesome Dude, cause it was about damn time. hell, my mother even threatened to call in when i told her about all this last night. that's a call NO ONE wants to get, srsly, not a force to be reckoned with.
this, right here, is the biggest reason i don't judge people on their clothes, their looks, their profession or anything else that may give a physical first impression of any kind. The head of maintenance, in his dark blue, grease stained overalls smelling of cigarettes, was more polite, observant and just all around NICER to me than any of the desk salesmen in suits had ever been. i don't even care if he was being nice as a cover. it wasn't obviously faked, as it is with Wormy McWormerson, and he didn't act like i was a stupid bitch that needs to go away and stop complaining about the heat.
i walked out of the office respecting that man, and i was pretty sure he didn't even comb his hair.
anywho, so he basically told me that wires had been crossed and recrossed and nearly everything they had told me yesterday was a crock of shit. (i notice offhand that Wormy guy is incredibly absent for pretty much all of this explanation. figures) Awesome Dude says that the real reason they hadn't fixed my AC was because they didn't realize it was just a superficial thing and that mine had already been on the list for a great big replace but that would take two days to do. that two days was compounded by the fact that they had just sprayed my place for bugs, and pulling up the floors would make it worse.
it DID NOT MEAN they couldn't come into the apartment and do the superficial fix, like they had informed me yesterday. it DID NOT MEAN i have to wait two weeks to get it going. what does have to wait, is the complete replacement. AND THAT'S OK. REALLY. I DON'T MIND THAT. he also said once it's all completely replaced, it was going to save me like, 35% of my energy bill. so yeah, score. but the fix just to get it working? yeah, they can totally do that.
Awesome Dude apologized profusely, and basically said that the suits hadn't known what they were on about and got all their communication wires crossed when they'd refused to help. which, really, how do you do that to begin with? i can understand miscommunication about basic info or a missed phone call, but how they treated me yesterday made no sense entirely from a logical standpoint. the fact that Wormy guy was so fucking sure of it makes me even more irritated at them because he didn't even step back for a second and THINK ABOUT WHAT HE WAS SAYING. srsly, i mean, i know people can be cruel and the customer is not always right, but at least have the decency to use common sense before making someone feel like absolute dogshit for no reason.
so after the Big Explanation, Awesome Dude told me that he had a guy waiting to go into my place in the next 15 min and fix the AC. the superficial fix, not the replacement. i'm ok with this. hell, i'm ok with what they'll have to do with it eventually. why? BECAUSE NOW I KNOW ABOUT IT. and both the miscommunication and lack of communication through the entire ordeal is why this escalated into such a problem to begin with. It didn't have to be, if those morons had just stepped back for a minute to figure out the real problem, without just making something up instead.
i'm proud of myself for keeping my cool, for not stuttering and for disguising my usual cowardly self as a statuesque model of 'pissed-off for a damn good reason'. i didn't have to argue much, as Awesome Dude was pretty much doing all that for me, but i sure as shit had been prepared to if i needed.
Bravo, E, now return that backbone before they find out its missing.
I'm not satisfied yet, not until i get home from work and find both a working air conditioner AND a service order that says they did it. then and only then will this be over. and not a moment too friggen soon with as warm as it is today.
the next time i see Wormy guy's face will be a day that comes far too soon. douchenozzle.
In other news, Iron Man 2 thursday midnight showing tickets for me and M, GOT. friday morning is gonna suuuuck, but i don't care XD i need more Stark in my life.
also, apparently i wasn't as done with the asylum commissions as i thought? x_x LAST MINUTE GUESTS AHOY. at least it's an easy one tho, so i know what i'm doing all of tonight. possible change of plans for next weekend too...tho not completely certain yet. May is gonna be the death of me.
I'm thinking i'm gonna do King's Dominion this weekend hell or high water. Cause i really do just wanna go, and i wanna do something with my mom for mother's day since i can't remember the last time we did something that wasn't church XP we'll see how things pan out with M's poor mama. and with poor M too, actually, since she is very sick :( *gives her tea and kittens*
On monday night i dreamed about tornadoes at my grandmother's house. which i didn't really think much of, cause well, (1) dream, and (b) my grandparents living in upstate new york. like, syracuse area upstate new york.
so i get an email from my mother last night to let me know that all of the great big willow trees are down at my grandparents place along with a bit more damage too cause of a freak mini tornado disaster that nearly took out their house.
.____. que?
my life is so weird.
but it better be well air-conditioned when i get home 8|
Not because i didn't go to the office or anything, but because i'm waiting to see if what they told me today is Actually What They Mean To Do.
so.
I go to the office this morning and catch them just as it opens. which is good, because that means everyone is there. i walk up to the desk and ask to see the manager. the guy sitting there wasn't there yesterday, so he's cannon fodder and i don't need to yell at him so long as he does what i ask. which he does, as i wasn't giving off a single hint of being happy with my current situation.
Wormy guy shows his face and lets me know that they'll be with me in a minute. I say ok, sure. and i stand there. right where i started, in front of that desk with my arms crossed and no physical intention of sitting down or moving at all. which was making front desk guy reeeeally nervous so i knew i was doing it right. twice, wormy guy came out to tell me they would be with me in a minute, so twice i nodded and said ok and didn't move from that spot. (thankyou strangeandcharm, i never realized how easily you could unnerve someone by doing that)
after a few minutes of closed doors, where i could just feel the hushed conversation of how those three grown men were going to deal with me, the door opened and out came Awesome Dude. he's the head of maintenance and i could tell immediately that he was going to tell me exactly how it was without the bullshitting, and thankgawd he ACTUALLY DID. hence why this man will forever be Awesome Dude, cause it was about damn time. hell, my mother even threatened to call in when i told her about all this last night. that's a call NO ONE wants to get, srsly, not a force to be reckoned with.
this, right here, is the biggest reason i don't judge people on their clothes, their looks, their profession or anything else that may give a physical first impression of any kind. The head of maintenance, in his dark blue, grease stained overalls smelling of cigarettes, was more polite, observant and just all around NICER to me than any of the desk salesmen in suits had ever been. i don't even care if he was being nice as a cover. it wasn't obviously faked, as it is with Wormy McWormerson, and he didn't act like i was a stupid bitch that needs to go away and stop complaining about the heat.
i walked out of the office respecting that man, and i was pretty sure he didn't even comb his hair.
anywho, so he basically told me that wires had been crossed and recrossed and nearly everything they had told me yesterday was a crock of shit. (i notice offhand that Wormy guy is incredibly absent for pretty much all of this explanation. figures) Awesome Dude says that the real reason they hadn't fixed my AC was because they didn't realize it was just a superficial thing and that mine had already been on the list for a great big replace but that would take two days to do. that two days was compounded by the fact that they had just sprayed my place for bugs, and pulling up the floors would make it worse.
it DID NOT MEAN they couldn't come into the apartment and do the superficial fix, like they had informed me yesterday. it DID NOT MEAN i have to wait two weeks to get it going. what does have to wait, is the complete replacement. AND THAT'S OK. REALLY. I DON'T MIND THAT. he also said once it's all completely replaced, it was going to save me like, 35% of my energy bill. so yeah, score. but the fix just to get it working? yeah, they can totally do that.
Awesome Dude apologized profusely, and basically said that the suits hadn't known what they were on about and got all their communication wires crossed when they'd refused to help. which, really, how do you do that to begin with? i can understand miscommunication about basic info or a missed phone call, but how they treated me yesterday made no sense entirely from a logical standpoint. the fact that Wormy guy was so fucking sure of it makes me even more irritated at them because he didn't even step back for a second and THINK ABOUT WHAT HE WAS SAYING. srsly, i mean, i know people can be cruel and the customer is not always right, but at least have the decency to use common sense before making someone feel like absolute dogshit for no reason.
so after the Big Explanation, Awesome Dude told me that he had a guy waiting to go into my place in the next 15 min and fix the AC. the superficial fix, not the replacement. i'm ok with this. hell, i'm ok with what they'll have to do with it eventually. why? BECAUSE NOW I KNOW ABOUT IT. and both the miscommunication and lack of communication through the entire ordeal is why this escalated into such a problem to begin with. It didn't have to be, if those morons had just stepped back for a minute to figure out the real problem, without just making something up instead.
i'm proud of myself for keeping my cool, for not stuttering and for disguising my usual cowardly self as a statuesque model of 'pissed-off for a damn good reason'. i didn't have to argue much, as Awesome Dude was pretty much doing all that for me, but i sure as shit had been prepared to if i needed.
Bravo, E, now return that backbone before they find out its missing.
I'm not satisfied yet, not until i get home from work and find both a working air conditioner AND a service order that says they did it. then and only then will this be over. and not a moment too friggen soon with as warm as it is today.
the next time i see Wormy guy's face will be a day that comes far too soon. douchenozzle.
In other news, Iron Man 2 thursday midnight showing tickets for me and M, GOT. friday morning is gonna suuuuck, but i don't care XD i need more Stark in my life.
also, apparently i wasn't as done with the asylum commissions as i thought? x_x LAST MINUTE GUESTS AHOY. at least it's an easy one tho, so i know what i'm doing all of tonight. possible change of plans for next weekend too...tho not completely certain yet. May is gonna be the death of me.
I'm thinking i'm gonna do King's Dominion this weekend hell or high water. Cause i really do just wanna go, and i wanna do something with my mom for mother's day since i can't remember the last time we did something that wasn't church XP we'll see how things pan out with M's poor mama. and with poor M too, actually, since she is very sick :( *gives her tea and kittens*
On monday night i dreamed about tornadoes at my grandmother's house. which i didn't really think much of, cause well, (1) dream, and (b) my grandparents living in upstate new york. like, syracuse area upstate new york.
so i get an email from my mother last night to let me know that all of the great big willow trees are down at my grandparents place along with a bit more damage too cause of a freak mini tornado disaster that nearly took out their house.
.____. que?
my life is so weird.
but it better be well air-conditioned when i get home 8|