the other side of the coin
I normally don't need to ask for tech help.
I'm normally the one giving tech help.
When I do need help, I know how to use google, and that's normally enough.
On the rare occasion when I need to ask for tech help, I give all the relevant details I can. Because I'm not a fucking idiot, I've already tried to fix it, I've already googled it.
So it's immensely fucking frustrating when I get replies asking if I've done a thing that the details in my post indicate that I've done.
No-one knows how to use google. Everyone just jumps straight to posting a question instead of looking for an answer.
When someone sees a post about a problem, they assume that the person asking the question is an idiot who hasn't googled the problem.
"Have you tried turning if off and then back on again" is, sadly, a required question, because most people fucking haven't.
The second problem is that people answering questions the internet have become so fucking stupid.
No-one bothers to think. Everyone just jumps straight to replying whether or not they know the answer.
When a moron sees someone posting about a problem, that moron feels a compulsive need to respond to it even though they have absolutely no idea how to fix the problem.
"Have you tried turning if off and then back on again" is, sadly, a thing that a moron can say to anything and have a >50% success rate of it fixing the problem, even if they have no understanding of the issue at all.
In the good old days, we laughed at people who didn't know what they were talking about. We told people to learn how to search, and locked the threads. If you created a new post when one already existed, your duplicate post was locked.
What the fuck happened? Idiots in charge, idiots asking questions, idiots answering questions. If you post a reply to a post older than a month, the existing post is locked, and you're told to create a duplicate thread. People feeling the need to apologise for making an on-topic reply to an existing thread, while off-topic replies run rampant.
I've quit helping in multiple places I had helped people for years, because the people in charge refused to do anything about the morons posting useless answers.
Setting Idiocracy 500 years in the future was too optimistic.
I'm normally the one giving tech help.
When I do need help, I know how to use google, and that's normally enough.
On the rare occasion when I need to ask for tech help, I give all the relevant details I can. Because I'm not a fucking idiot, I've already tried to fix it, I've already googled it.
So it's immensely fucking frustrating when I get replies asking if I've done a thing that the details in my post indicate that I've done.
- Q: "I've tried (way1) and (way2) on multiple computers, and it works with (thing1) but not (thing2). I do not have (item)."
- A1: "Have you tried (incredibly basic thing) that (thing1) could not have worked without knowing how to do?"
- A2: "You might be able to do it with (item)!"
No-one knows how to use google. Everyone just jumps straight to posting a question instead of looking for an answer.
When someone sees a post about a problem, they assume that the person asking the question is an idiot who hasn't googled the problem.
"Have you tried turning if off and then back on again" is, sadly, a required question, because most people fucking haven't.
The second problem is that people answering questions the internet have become so fucking stupid.
No-one bothers to think. Everyone just jumps straight to replying whether or not they know the answer.
When a moron sees someone posting about a problem, that moron feels a compulsive need to respond to it even though they have absolutely no idea how to fix the problem.
"Have you tried turning if off and then back on again" is, sadly, a thing that a moron can say to anything and have a >50% success rate of it fixing the problem, even if they have no understanding of the issue at all.
In the good old days, we laughed at people who didn't know what they were talking about. We told people to learn how to search, and locked the threads. If you created a new post when one already existed, your duplicate post was locked.
What the fuck happened? Idiots in charge, idiots asking questions, idiots answering questions. If you post a reply to a post older than a month, the existing post is locked, and you're told to create a duplicate thread. People feeling the need to apologise for making an on-topic reply to an existing thread, while off-topic replies run rampant.
I've quit helping in multiple places I had helped people for years, because the people in charge refused to do anything about the morons posting useless answers.
Setting Idiocracy 500 years in the future was too optimistic.