My Resume (LOL)

Sep 04, 2005 19:35

Daniel John Fitzpatrick

40 Mcarthur Street
Guildford NSW 2161
Home: 9632 2871
Mobile: 0433 398 109
Email: d.fitz@optusnet.com.au

Career Objective:
I enjoy interacting with people, and demonstrating my excellent communication skills and customer service. I like to assist people as much as I can with my knowledge and skills. I enjoy working in a team, although I have the ability to work independently. I show initiative and I am highly organized. Working in a committed environment with pleasurable colleagues is immensely motivational. I personally strive to do my very best in everything that I do. I am endlessly open to learning new things and various experiences.

Key Competencies:

• Organizational and technical skills from both past and present experience

• My past and present experience, in regards to creating and presenting training packages

• The ability to help nurture people to self develop

• My ability to acquire required knowledge quickly

• Qualifications in regards to Information Technology

• Qualifications in regards to Business Administration

Career Summary:

Austpac Transportation Services
Customer Service / Data Clerk Jan 2003 - Present

Burger King
Cook / Customer Service Leader/ Crew Trainer Oct 2002 - Mar 2003

NSW Football Referee
Junior / Senior Football Matches Feb 1999 - Present

Relevant Education and Training:

2003 Coles Myer SAP 4 Day Course Coles Myer

2003 Fire / Bomb Warden Certificate NSW Safety Assoc

2002 Higher School Certificate Granville South High

2002 Certificate 2 in IT Granville South High

2002 Certificate 2 in Business Admin Granville South High

2000 School Certificate Granville South High
Employment Experience:

January 2003 - Customer Service Austpac Transport
Present Regents Park, NSW

• Deliver first - class client service ensuring the effective management of client relationships
• Research accounts to resolve client delivery issues
• Liaise with a diverse client base providing complete, accurate and consistent information into customer delivery inquiries
• Interpret and apply common delivery knowledge to everyday situations in accordance with Coles Myer delivery procedures
• Maintain accurate records of client liaison and call outcomes
• Participate in team processes ensuring adherence to coles myer delivery procedures on a regular basis
• Using several computing systems and MS Office Applications
• Organisation and Time Management
• Typing and Data Entry
• Preparing and presenting training packages for fellow staff
• Maintain Records for Managers to View only weekly basis
• Dispatching Freight on internal and external systems
• Organising times for freight to be recieved

Achievements
.
 Prepared and presented training packages for fellow team members
 Represented team at Coles Myer Sap Training Course

October 2002 - Cook / Crew Trainer Burger King
March 2003 Guildford, NSW

• Preparing Food for customers
• Creating and maintaining customer relationships
• Ensuring good presentation and correct content in food
• Teaching / Helping other staff members with work related issues

Achievements

 Promoted to Crew Trainer after 3 months with the company
 Employee of the Month Feb 2003

February 1999 - Referee Soccer NSW
Present Granville, NSW

• Upholding the laws of the game of football as set out by FIFA
• Maintaining records of instance in the game
• Consultant to Junior referees

Achievements

 Certificate 2 in Football Refereeing.
 Linesman in NSW Premier League Finals

Other Interests:

2003 - Present Coach U10’S Guildford County Soccer Club
Won the 2003 U11’s Minor Premiership

2002 -Present Volunteer for Red Cross

Citizen Australia

Languages English

Licences Car

Interests Football, History, Computers, Music

Referees:

Zak El Masry Austpac Delivery Call Centre Manager
Telephone: 0413 238 383

Rebecca Millington Millington Financial Pty Ltd
Telephone: 0410 682 798
Email: millo2161@hotmail.com

I WAS NOT SURE HOW MANY PPL HAVE DONE THIS BEFORE I THOUGHT IT WOULD BE FUNNY lol
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