I've posted this before but I can't think of a better seasonal message..
Enjoy!
A Lovely letter that sums it all up in that was written in response to this article
"GEORGIE BINKS: MODERN LIVING,Shopping hell"
Link:
http://www.cbc.ca/news/viewpoint/vp_binks/20061213.html
As a former retail worker, I would like to apologize for not using my anal replicator 9000, which gives me the ability to pull Nintendo Wiis and whatever other hit merchandise of the season that by some strange coincidence, we happen to be sold out of during the busiest time of the year out of my rear end on demand. Of course, since I have the ability to replicate items on demand, I work for minimum wage dealing with people who have serious entitlement issues.
Furthermore, when I say I can't do something at work, it means one of two things. The first means it is a physical impossibility (such as giving you the 26th Wii out of a shipment of 25), and the second means that I don't feel like getting fired today.
I am also sick of having to apologize for things that are beyond my control. We are sold out of a hot item? My only option is to apologize and hope the customer doesn't tear into me for something that isn't my responsibility.
I try to help customers as best as I can, but when faced with an extraordinary and unfulfillable request, there is nothing I can do. These issues seem to multiply around Christmas, when everyone is desperate for the perfect gifts and has no Christmas cheer left to share with the retail worker who has to work on Christmas Eve instead of go to the family get together where the food is delicious and the company is better than the average customer.
Please share some Christmas cheer with the retail worker during this season... they deserve it!
-Brian | Winnipeg