Jul 06, 2005 19:09
today, i was a jerk on the phone to someone i don't know. i was trying to get to the bottom of why i had paid $225 for the national massage certification and hadn't gotten to test yet...long story short, they screwed up, but, rather than apologizing, the supervisor simply informed me that i would have to pay the $225 again. my only option now is to write a letter, which probably won't be responded to....but, regardless of that CRAP, i realized after hanging up with the woman, that the way i was talking to her would probably never have gotten a good response from anyone, myself included (although at first i was trying to be nice).
i felt silly, and it also made me think where my priorities are at. is it about being selfish, right, and getting what you consider to be justice? or is it about the way you treat other people, regardless of the situation, or how they are treating you? i think all the time about how to listen better, and how to communicate better. but it really comes down to where your heart is at in the end. so i faced a challenging situation today, which i feel i failed, BUT gained a valuable learning experience, which i'm sure will take a long time for me to fully process.
in other good news, the brakes on the van are fixed! yay!:-)xoxo