(no subject)

Aug 30, 2011 13:53

I've worked at dealerships for years. I have been in charge of accounts for years. They always made sense to me until now. I've never had a service manager before that doesn't really care how much money the department is wasting, how much money is going to policy, due to stupid stuff that can be controlled. But then I am used to working for managers who get paid based of sales less what is coming out of policy. We are abusing rentals terribly, to the point where there is no way I can get them paid. At the end of the day I have to live with my work ethic and what I can consciously bill to the factory. Making up rental on the labor knowing we shouldn't have put the customer in the rental or that we sat on a vehicle because a tech was being a prima donna is not what I can do. I've raised alarms about advisors scamming extended warranty companies and I cerainly am not going to suddenly stoop to scamming factory warranty now that I am at a new dealership. There really can be no way that this department, let alone this dealership, is turning a profit with how stupid things are being abused. I'd like to get out of here before we go to flag time just so I don't have to get into daily shouting matches with techs that have long forgotten what it is like to be on flag time.

work

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