I'm not any use to you from a practical or legal view, being a non-American, however, as a journalist, I think that you have the basis of an excellent human interest story in your local media. You are covering off both good citizen screwed over by faceless bureaucrats AND nice person who does weird thing tropes, both of which are very popular.
Do you have more photos like the ones above? A press release starting with their sweet little faces and an attention-grabbing headline such as 'innocent hedgehogs face eviction after bureaucratic bungling!' that then outlines the story you've told above and gives your contact details and available times for interviews could go out to your local papers, TV and community websites.
One of the tricks to winning battles like this is to be more of a problem than the authority is willing to deal with. By going to the media and presenting your case in a simple and respectful way, hammering the 'I have done the right thing at every step and not been able to get any response from these people!' point, you make them look very bad without being provoking or nasty. Even if only the local websites pick up your story, it is still a problem that your landlords (or the agency that covers your tenancy) will not want to deal with.
At the same time, write formal letters of complaint with a demand for negotiation to your landlords and any agencies or managers who are in the chain. If you know the name of the woman you spoke with, include it. If not, give as full and clear a description as possible. Your landlord has acted unreasonably and opened themselves up to criticism in the way they have dealt with you. A lot of the time issues like this arise out of lower functionaries acting like bananas and are solved the minute anyone with a modicum of sense becomes involved.
Send the letters by a method that demands a receipt so that you know they have been received. If your dispute continues, you will want to keep a paper trail.
My experience has been that behaving in a manner that defends your own rights at the same time as being reasonable to others, and making as big a fuss as you need to in order to carry your point, tends to work almost all the time. Since you have acted with good faith in all of this, I think that you will be likely to succeed. Good luck!
Do you have more photos like the ones above? A press release starting with their sweet little faces and an attention-grabbing headline such as 'innocent hedgehogs face eviction after bureaucratic bungling!' that then outlines the story you've told above and gives your contact details and available times for interviews could go out to your local papers, TV and community websites.
One of the tricks to winning battles like this is to be more of a problem than the authority is willing to deal with. By going to the media and presenting your case in a simple and respectful way, hammering the 'I have done the right thing at every step and not been able to get any response from these people!' point, you make them look very bad without being provoking or nasty. Even if only the local websites pick up your story, it is still a problem that your landlords (or the agency that covers your tenancy) will not want to deal with.
At the same time, write formal letters of complaint with a demand for negotiation to your landlords and any agencies or managers who are in the chain. If you know the name of the woman you spoke with, include it. If not, give as full and clear a description as possible. Your landlord has acted unreasonably and opened themselves up to criticism in the way they have dealt with you. A lot of the time issues like this arise out of lower functionaries acting like bananas and are solved the minute anyone with a modicum of sense becomes involved.
Send the letters by a method that demands a receipt so that you know they have been received. If your dispute continues, you will want to keep a paper trail.
My experience has been that behaving in a manner that defends your own rights at the same time as being reasonable to others, and making as big a fuss as you need to in order to carry your point, tends to work almost all the time. Since you have acted with good faith in all of this, I think that you will be likely to succeed. Good luck!
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