Can you help me?
Well when people call my work and call for a refill, I ask them for the 6 digit RX number. It is the number representing that specific refill and when typed in instead of having to type in their name and search their profile, it makes refilling their perscription a lot easier. When someone doesn't have that number,like if they don't have the bottle with them, or accidentally threw it out, they can give me the name of the drug, since most people in our system are on more than one at a time.
BUT....
WHEN PEOPLE DON'T KNOW THE NAME OF THE DRUG THEY PAY FOR AND TAKE RELIGIOUSLY INTO THEIR BODIES....
...That gets under my skin.
For the love of God folks. Should it not be your responsibility as a drug plan paying sick individual to know the name of the drug keep your blood pressure low or stopping inflammation around your spinal disks? Hmmm?
Sometimes I'll go through their list of drugs, and sometimes a name will ring a bell.
Salbutomal? "What's that?"..."Your ventolin inhaler..."..."No...."
"Celebrex?" "What's that?"...."You're anti-inflammatory..." "...No..."
"Sertraline?"..."What's that?"....The thing that keeps you from getting depressed enough to KILL yourself..."Anti-Depressant, ma'am..."..."Oh yes..that's it!!"
Good lord. See, if they don't know it, then it's an unwritten rule that we should just 'know' what they're talking about on the phone. AND SOME shits gets impatient when you don't.
I wish I had my boss's patience..then I wouldn't be ranting here.
"When I'm in here, it's means that I'm working and means that you DON'T come in.." Random Shining quote...ha.
BUT....
WHEN PEOPLE DON'T KNOW THE NAME OF THE DRUG THEY PAY FOR AND TAKE RELIGIOUSLY INTO THEIR BODIES....
...That gets under my skin.
For the love of God folks. Should it not be your responsibility as a drug plan paying sick individual to know the name of the drug keep your blood pressure low or stopping inflammation around your spinal disks? Hmmm?
Sometimes I'll go through their list of drugs, and sometimes a name will ring a bell.
Salbutomal? "What's that?"..."Your ventolin inhaler..."..."No...."
"Celebrex?" "What's that?"...."You're anti-inflammatory..." "...No..."
"Sertraline?"..."What's that?"....The thing that keeps you from getting depressed enough to KILL yourself..."Anti-Depressant, ma'am..."..."Oh yes..that's it!!"
Good lord. See, if they don't know it, then it's an unwritten rule that we should just 'know' what they're talking about on the phone. AND SOME shits gets impatient when you don't.
I wish I had my boss's patience..then I wouldn't be ranting here.
"When I'm in here, it's means that I'm working and means that you DON'T come in.." Random Shining quote...ha.