Aug 01, 2007 23:14
I've a crow to pluck with Dell. After finally getting my brand new non-USA made computer operational with outsourced tech support from probably Calcutta, the mouse broke after 3 days of normal usage. Dude (named "Brian", although I highly doubt that's his real name) told me they'd send another which they did 2 days later, and that I should "recycle" the defective one. But as of today, they're *billing* me for it.
Oughtn't something like that be covered under the warranty?
I despise calling their tech support up. I fight the urge to ask them if they see camels out the window.