disgruntled employee

Oct 28, 2003 15:31

Most of the time I love working on Drive-through. Other times, I do not.

1. In drive through, how can you not know what you want when you get to the speaker? The drive through is for people who want their food so fast they don't even want to get out to go get it, and your dumb ass is holding them up. It's McDonalds! Our menu hasn't changed in 25 years!

2. Don't say "I want a coke." If you do I will say "What size Coke?" Don't DON'T DON'T
say regular, for the love of God. We have small, medium, large, and super sizes. If you can tell me which of our sizes are irregular I will give you the "regular" Coke.

3. Don't tell me you want your order fresh. During the day, our food is always fresh. (now, when I worked nights it was a different story)

4. You don't have to share your life story, but please, out of basic human respect, make eye contact when you hand me your money. .

5. If your window does not roll down, do not yell at ME when your change is dropped because you are bending your arm back around the door to grab it.

6. Only the driver is allowed to order.

7. If you tell me to "hold on" while you finish your cell phone call, I will be as rude as I can without getting fired.

8. You're not fooling anyone by saying you want fries with no salt. We know you just want to make sure you get fresh fries. Hah! Jokes on you. We just throw them back in the fryer for a few seconds to get the salt off, and you get old burnt fries. But they're no salt!

9. If you are high/drunk, please go somewhere else and don't drive.

10. Florida has an Open Container Law. If you have an open container in the car, I will call the police. Especially if there are children in the car with you.

11. The screen tells you what you have ordered, don't ask me to repeat your order.

12. Because we have gigantic signs that outline prices, don't ask me how much something is.

13. Don't get pissed off when I don't have change in my drawer for a $100 at 6:00 AM.

14. We're McDonalds. Not Wendy's. We have a dollar menu, not a 99 cents menu. It's just a penny. Get over it.

15. Water is free. Order it at the speaker, NOT at the 2nd window.

16. If you can't speak a language that I can recognize as English, come inside for a picture menu.

17. If I say that we are out of something, we are. Deal with it.

18. If you give me attitude, expect it back.

19. Nuts for sundaes and extra salad dressing cost extra. Deal.

20. I'm wearing a name tag but don't talk to me like you're my best friend. You're not and I don't really care about you.

21. I don't care if your kid already has that toy. We don't have any other ones and there's nothing I can do about it.

22. Don't begin a complaint with "Well at the McDonalds in Ft. Walton..." because I will cut you off right there and say "We are not the McDonalds in Ft. Walton. We are in no way affiliated with them. We are a different franchise. If you feel they can better serve your needs please feel welcome to leave this store and go there.

23. Don't play the little game of handing me the money and as I reach to grab it you pull it back. It's not funny. I hate you.

24. If you give us a $20, $50, or $100 bill we have to hold it up to the light and check it's watermark. Don't be offended like it's a personal insult because I don't trust you. If I have a counterfeit bill in my drawer, I will have to cover the cost of it.

25. Along with # 24, when I check for the watermark, don't try to be cute and say something like "Oh, i just made that one this morning" or "haha, that one just rolled off the printer". I've decided the next person who says that to me, I am going to say "Oh really? Well I have to call the police since you just admitted counterfeit to me."

26. No one ever understands this unless they've worked fast food, but it's not as easy as everyone thinks. It is not just standing around and handing people food. Don't talk down to me because I work at McDonalds.

on another note:
I hate panicky managers. Especially the ones who panic only when corporate bigshots are supposedly coming to the store the next day, and any other time they are in the office, on the phone with personal calls, etc. If they've been screwing around so much that the store looks that bad, then no amount of cleaning is going to hide that.

That's all I've got.
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