(no subject)
oh my god i'm going to fucking scream. this lady on the phone just fucking drove me crazy for 20 minutes asking me why i can't change the fact that the manager of the clifton branch of charter one bank in ohio won't let her cash checks with her mother's name on them!!!!! agggghhhhhhhh!!!!! i'm like "i can't do anything about it other than write it down on the survey. i have no power in ohio woman!!!" and she was still like "you should be able to fix that. why can't you fix it?" oh my god. i hate people. mrarrrr.