This is my life.
Me: Hello Mr. _______. This is Sarah from VMI returning your call.
Him: From where?
Me: VMI
Him: *dead silence*
Me: Vantage. Mobility. International. VMI. Returning your call.
Him: For what?
Me: Your message said you wanted information on a Clearway Lift.
Him: List? What list? Where did you say you were calling from?
Me: LIFT. Clearway LIFT. For your wheelchair. I am from VMI.
Him: Oh, you're calling about that Ronco wheelchair lift?
Me: It's Ricon. Ronco makes food processors. Is there something I can help you with?
Him: *dead silence*
And earlier today a customer called who wanted a part number and price. It's against our (dreaded words) CORPORATE POLICY to give that information out to anyone who is not an authorized distributor of our products. So the customer told me he hopes one day I end up in a wheelchair so I can see what it's like to get the run-around from everyone. The world is out to get him because he's a wheelchair user, dontchaknowit?
Him: From where?
Me: VMI
Him: *dead silence*
Me: Vantage. Mobility. International. VMI. Returning your call.
Him: For what?
Me: Your message said you wanted information on a Clearway Lift.
Him: List? What list? Where did you say you were calling from?
Me: LIFT. Clearway LIFT. For your wheelchair. I am from VMI.
Him: Oh, you're calling about that Ronco wheelchair lift?
Me: It's Ricon. Ronco makes food processors. Is there something I can help you with?
Him: *dead silence*
And earlier today a customer called who wanted a part number and price. It's against our (dreaded words) CORPORATE POLICY to give that information out to anyone who is not an authorized distributor of our products. So the customer told me he hopes one day I end up in a wheelchair so I can see what it's like to get the run-around from everyone. The world is out to get him because he's a wheelchair user, dontchaknowit?