The glasses saga: I actually want to kill someone at this point.
You know, every time I think SpecSavers have reached the bottom of the barrel, they grab another shovel and KEEP DIGGING.
So, todays highlights include:
- being told "I'm just expecting too much of my glasses." To my response of: "What...like the ability to read a book?" they had no answer.
- Being patronised by the older male optometrist I saw this time, with the implication of it being all in my mind that I can't actually see clearly through the glasses they keep giving me.
- Being given yet ANOTHER prescription, but refusing to actually give it to me in writing when I asked for it. Eventually they agreed to post it. I have no doubt they will not actually do this, just like they have never, ever called when they said they were going to.
- Being told my problems are my fault for going to so many optometrists and I have to "settle down and trust someone". No adequate response to my explanation that last time I came in I was told they couldn't help me any further, so what exactly did they expect me to do?
- Being told that I had to leave my glasses to be given new lenses for the new prescription (which will probably also be wrong - I have no hope at this point) - and when I explained that last time they got new glasses with the same frames and swapped them over, said "Well, I didn't authorise that!" So yeah, have been given a different story about that every single time I've seen them so far. (Will call up tomorrow and argue it I think - clearly they don't communicate there so maybe I'll get someone who will do it.)
- Being told by one person that tinted glasses might be the key and by another that they won't do anything at all and might actually make it worse. Yes, by the employees of the same shop. You can just FEEL the trust this inspires, can't you?
So, yeah, am pretty fucking angry right now. And also worried that they will have to take my glasses away to "fix" them, and I really can't manage with my old glasses at this point, so what the hell am I going to do for the "week" (more like 3 weeks, if the past is any indication) where I have no glasses? I still need to work, and god knows what I'll do at home if I can't see properly - lie about with a headache, I suppose. Just, aaargh. So I ordered (out of sheer frustration) cheap glasses over the internet with the original not-right prescription (that I can at least still read the computer with fine) with a tint to it, so I can see if that makes a difference. Don't have much evidence either way if it will help or hinder, but am willing to try anything at this point, since the professionals seem incapable of helping me. But it will be at least 2 weeks until they arrive, so not sure whether to wait until they do before handing my glasses in. Hmm. Will try arguing with them tomorrow about giving me new glasses to swap over and then see, I guess. I won't be doing that until Tuesday regardless, since I have to work the next 4 days so...yeah. Really don't know what to do now.
...Also, sorry, I am behind on comments and replies to people - far too grumpy (and eyes hurt too much) to do anything about it right now. God, I am so miserable about all this. I just want it to end. Preferably with me being able to see properly. But apparently that's far too much to ask. :(
So, todays highlights include:
- being told "I'm just expecting too much of my glasses." To my response of: "What...like the ability to read a book?" they had no answer.
- Being patronised by the older male optometrist I saw this time, with the implication of it being all in my mind that I can't actually see clearly through the glasses they keep giving me.
- Being given yet ANOTHER prescription, but refusing to actually give it to me in writing when I asked for it. Eventually they agreed to post it. I have no doubt they will not actually do this, just like they have never, ever called when they said they were going to.
- Being told my problems are my fault for going to so many optometrists and I have to "settle down and trust someone". No adequate response to my explanation that last time I came in I was told they couldn't help me any further, so what exactly did they expect me to do?
- Being told that I had to leave my glasses to be given new lenses for the new prescription (which will probably also be wrong - I have no hope at this point) - and when I explained that last time they got new glasses with the same frames and swapped them over, said "Well, I didn't authorise that!" So yeah, have been given a different story about that every single time I've seen them so far. (Will call up tomorrow and argue it I think - clearly they don't communicate there so maybe I'll get someone who will do it.)
- Being told by one person that tinted glasses might be the key and by another that they won't do anything at all and might actually make it worse. Yes, by the employees of the same shop. You can just FEEL the trust this inspires, can't you?
So, yeah, am pretty fucking angry right now. And also worried that they will have to take my glasses away to "fix" them, and I really can't manage with my old glasses at this point, so what the hell am I going to do for the "week" (more like 3 weeks, if the past is any indication) where I have no glasses? I still need to work, and god knows what I'll do at home if I can't see properly - lie about with a headache, I suppose. Just, aaargh. So I ordered (out of sheer frustration) cheap glasses over the internet with the original not-right prescription (that I can at least still read the computer with fine) with a tint to it, so I can see if that makes a difference. Don't have much evidence either way if it will help or hinder, but am willing to try anything at this point, since the professionals seem incapable of helping me. But it will be at least 2 weeks until they arrive, so not sure whether to wait until they do before handing my glasses in. Hmm. Will try arguing with them tomorrow about giving me new glasses to swap over and then see, I guess. I won't be doing that until Tuesday regardless, since I have to work the next 4 days so...yeah. Really don't know what to do now.
...Also, sorry, I am behind on comments and replies to people - far too grumpy (and eyes hurt too much) to do anything about it right now. God, I am so miserable about all this. I just want it to end. Preferably with me being able to see properly. But apparently that's far too much to ask. :(