Amazon
Mostly I love Amazon. They save me from the mall and let me browse lots of stuff and figure out what the difference is between two really similar KitchenAid food processors. But today they frustrated me.
I ordered Mom's Christmas gift on Wednesday. (Or was it Tuesday?) The system said it wouldn't even be shipped until Monday, and so free shipping might not get it there for Christmas. So I decided to pay for faster shipping. $17 (on a $50 gift, ouch!) to make sure the gift would get there in time. [I didn't ask for uber-fast shipping, it's just that the gift was heavy.] Out of idle curiosity, today I went to Amazon and asked "where's my stuff?" (I love the name of that link.) To my befuddlement, it tells me the package has not only been shipped, but was actually _delivered_ 2 hours ago. I should be grateful it got there early, but I almost feel like asking Amazon for my $17 back.
My grumpiness is probably inspired by how cranky our own customers are. We finally put our new app up for sale on Wednesday, and have since been flooded with users grumbling about our various discounts and rebates.
Another reason to be grateful: no power outage or any other major inconveniences for me because of the storm.
I ordered Mom's Christmas gift on Wednesday. (Or was it Tuesday?) The system said it wouldn't even be shipped until Monday, and so free shipping might not get it there for Christmas. So I decided to pay for faster shipping. $17 (on a $50 gift, ouch!) to make sure the gift would get there in time. [I didn't ask for uber-fast shipping, it's just that the gift was heavy.] Out of idle curiosity, today I went to Amazon and asked "where's my stuff?" (I love the name of that link.) To my befuddlement, it tells me the package has not only been shipped, but was actually _delivered_ 2 hours ago. I should be grateful it got there early, but I almost feel like asking Amazon for my $17 back.
My grumpiness is probably inspired by how cranky our own customers are. We finally put our new app up for sale on Wednesday, and have since been flooded with users grumbling about our various discounts and rebates.
Another reason to be grateful: no power outage or any other major inconveniences for me because of the storm.