work...

Oct 12, 2010 02:29

Excuse me while I babble for a bit on some things about work...
I work for a very large company in an industry that is highly regulated. I am currently in the absolute bottom rung of management within the company and my directness hasn't been taken very well. I'm struggling to change how I deal with my staff's inability to do their job correctly, trying to balance being direct and making them follow proper procedure with not bullying them or making it seem that I am in any way belittling them.
I never mean to come off as rude or bossy, I mostly have very little brain to mouth filter when I see someone doing something wrong. This doesn't just apply to my job, but that's where it affects me the most.  I've been accused of bullying a staff member who needs to be watched constantly to ensure that they follow proper procedure and that they do things like leave their phone off or on silent during working hours. I am not the only one who feels that this person needs to be watched at all times, just the only one being called on it. The staff member wasn't even the one who complained that I was bullying...it was another staff member!!! Unfortunately my lack of brain to mouth filter, the complaints of me bullying and belittling staff have lead to me being put on 6-month probation. Basically if I have any other complaints from staff I will be fired.
I find myself second-guessing every word that comes out of my mouth and letting things go that I would never let go before because I don't want to lose my job over something like this. I tiptoe around the staff because I don't know how to change my reactions to be more accommodating. I'm apologizing constantly and it's exhausting. I actually had a staff member threaten my job when I asked them to comply with a regional policy that everyone else had already complied with, the threat freaked me out so I gave in. Another staff member came up to me and said,"Aren't you supposed to be in charge?" How can I be in charge when HR and my bosses have seemingly given all the power to my staff??
I expect only a few things from my staff-that they do their job and that they follow procedure every time. I don't know why some of them can't seem to understand that not doing their job properly every single time can have some very bad consequences, starting with getting fined and ending with someone dying. I'm not being melodramatic, what I do can affect people's lives. I don't understand why they can't seem to take this as seriously as I do. I know some of the procedures are silly, but they are there for a REASON!!!
Then there's the fact that another coworker of mine who works on the same 'rung' noticed that she can say the same things in a very similar way and they don't complain about her to others like they do about me. How are their perceptions of her different than their perceptions of me??I don't understand.
I'm tired and burnt out and very much looking forward to March when I will be moving somewhere else and hopefully doing something else, even if I have to go back to McDonalds. Well maybe that would be a bit extreme seeing as I was thoroughly miserable there, but at this point it would be less stressful. I find myself thinking that I never again want to be in a managerial position unless I am the boss.
*sigh* Now I have to go to bed because I have to be at work in 7 hours.

ramble ahead, work, stuck in reality

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