Red Vs. Blue..and once again, everyone looses =..=
Ok...so I’ve been talking about the Puma (my car) for a long time now. Mostly because a lot has needed fixing on it, and it’s taken serious time to get it in gear in time for my surprise trip. Far and away, the biggest issue has been the CD/Radio situation, and that wasn’t always the case, but over the weekend, it became a struggle of epic proportions. I had said that I was going to call and schedule an appointment for Saturday, and I did. I called around 10 on Thursday morning and set up an appointment for 11 in the morning on Saturday.
Well, Saturday, I woke up and after getting a few calls from a very excited Reiko (who was in GA at the time visiting her S.O.), I got dressed and ready and headed to Circuit City. I was ten minutes early, and I walked in asking the guy where I should pull up for my appointment. He asked me my name the make/model of my car, and I told him. He said, “…what day did you call in?” and I told him and he said “Oh…that was the day *insert guy’s name here* quit. He probably didn’t even write your name down for the appointment...” and I was like. “…….quoi?” The main thing going though my head was “How’s this my problem?” but I calmed myself down and tried to remind myself that everyone makes mistakes and all. So I asked when the earliest was I could come back for my appointment. He told me he was totally free tomorrow (Sunday), so I made an appointment for Sunday at 1.
Sunday, I went to church and left a little early in order to keep my appointment. I got there about ten minutes early, called and asked where to pull up and they said “In the back.” Of course, I already was in the back. I pulled up to the big red doors that had “Circuit City Service Here!” above them. I pressed the buzzer and after a few moments wait, the guy opened the door for me. I go in and he asks me the same question, the make/model of the car. At this point, it just rolls off my tongue “2003 Ford Focus, 4-door sedan.” I could probably even tell him that it’s close to having 53,000 miles on it and the tires are size 15’s. But that’s not necessary. After 10 minutes of him scuttling around, he comes up to me and says, “We don’t have the wire harness.” And I was like, “What?” because, I don’t really understand why he’s still talking to me at this point, instead of taking my car into the thingy and taking care of the problem. He says “The Wire harness?” - like I’m supposed to know what that is! Hello! I’d need a Y chromosome to really be up to speed on this! - He continues, “We don’t have the wire harness that we need for the job. Could you go to Best Buy and get it?”
…………
……………..Quoi!?
That’s kinda what went through my mind, along with the first thought of “How is this my problem?”. But, I was trying not to get aggravated or anything, and I asked exactly what I needed, and he told me “Wire harness for a 2003 Ford Focus.” So, I get in my car - by the way, have I mentioned that what’s left of Faye hit us yesterday morning and it rained all freakin’ day long!? - and I head over to Best Buy. It’s not too far away...but, anyway, I get down after fighting the mad traffic and walk into the car audio department. Not surprisingly, there’s no one there. So, I hunt down one of the illusive blue shirts and ask him if he can help. He calls someone to the department and they go in the back to get the part I need. He comes back out and hands me a baggie with these wires all in it - once again, I’d need a Y chromosome to get it - and I buy it for $21 bucks. At some point, I noticed that everything for Best Buy is blue and everything for Circuit City is red. It’s like, I’d always known the color code and all...but when I walked through Circuit City, I noticed the bags, buggies, tags, everything is red,…..and then, going through Best Buy, I noticed they have everything exactly the same! Only it’s all blue. So, when I got back to Circuit City, I asked the guy if it was ok to have that blue Best Buy bag in here since everything was like Red Vs. Blue…which is when he told me that Circuit City and Best Buy always do this, if one of them doesn’t have a product and the other does they’ll just go over and buy from their competitors. But I’m getting ahead of myself…
Anyway, I head back over to Circuit City…and the guy is talking with this other fella. He tells me he’ll be there in a second. So a minute or so later, he walks up, looks at the part I have and says, “This isn’t the right part...” He calls them AGAIN, and expresses exactly the right part he needs for this thing. He writes it down for me. And I go back into the rain AGAIN, head to Best Buy, return the bad product that I don’t need, and inform the guys that this wasn’t what I needed, giving him the paper that Circuit City guy gave me. I even remember saying to the guy, “That’s a 50 DKP minus!” It helped to cheer me up a bit. So! I get that part, which is $19, so I have enough money from my money back to buy it without using my debit card. I head back to Circuit City!.....and the guy isn’t in the department. After waiting around for five minutes - and having some nice kids come into the car audio department and fooling with the radios so that the speakers were so loud it vibrated the whole dang wall and I felt it in my teeth - he comes back! ….and looks at the part and says that it is part of the part he needs, but only half of it. The part I have right now connects the radio to the power supply, making the radio capable of working; the other part connects the radio to the spears so that I can actually hear what’s on the radio.
At this point, I’m pretty fed up with both Circuit City and Best Buy. I asked the guy if there’s anyway they can order the part or if they do how soon will it get in. He tells me that he can get it tomorrow morning (Monday) from Sam’s. He tells me that he is all booked up for Monday, but he’ll get the part from Sam’s first thing in the morning and call me to bring the car in. I’m just glad that I don’t have to run all over creation and get parts that I don’t know or understand. But over-all, I’m fully frustrated and upset about the whole experience. And while the products I’m getting out of this are wonderfully priced and are top line...the service is so bad, it makes me want to reconsider ever going to both places again.
It’s now 10:00 (give or take depending on your watch), and I still have not received a call. I’m going to leave this huge ranting post as it is and post again later after the product is actually mine. That might take 3 more days, but that’s my decision (because talking about it and typing about it is making my blood pressure rise).
Here’s hoping the next post will be a good one. Later, Sunshines.
What Your Bed Says About You
Outward appearances aren't important to you at all. You think that the over emphasis on looks to be shallow.
You try to be an organized person, but you often fall behind. Certain parts of your life tend to fall into chaos.
You are not very high maintenance in general, but you are high maintenance about a few things.
In relationships, you tend to be quite dominant. You enjoy taking charge.
You tend to be a down to earth, practical person. You think in terms of what is actual.
You are a bit of a homebody, but you can also make yourself at home anywhere.
What Does Your Bed Say About You?
