News Update directly from Mattel

Feb 04, 2010 12:12

February 15th Sale is Moving to Tuesday, February 16th
Turns out we were misinformed when we posted on Facebook that our sale would be staying on Monday, February 15th. Our customer service team does indeed have the day off (although a skeleton crew will be available) and because we have so many hotly anticipated items going on sale, we’ve decided it’s better to push the sale to Tuesday, February 16th to ensure we have the support we need for a smooth sale.

SUBSCRIBERS, PLEASE NOTE: Your standard monthly “renewal” notice will still be automatically sent on February 15th, but all orders will begin shipping on February 16th (including subscriptions).

Wun-Dar™ Shipping April 15th
Even the Power of Grayskull™ can’t save our shipping conundrum… we just found out we’re not going have our full quota of Wun-Dar™ figures in time to ship with the 2/16 sale items. Rather than split shipments so some subscribers get him in February and some in April, we’re going to hold all Wun-Dar™ figures and the Eternia® maps for mid-April shipment with Evil-Lyn®. Rest assured, although it’ll be a little later than we thought, your subscribers-only Wun-Dar™ and Eternia® map are coming!

Battle Cat® Shipping Costs
Many fans have asked if it will cost more to ship Battle Cat® because he’s bigger and heavier than other figures, and the answer is yes. Our standard figures weigh about one pound, while the beefy Battle Cat® tips the scale at over two pounds. The additional cost for shipping will depend on where it’s shipped and the shipping method. When you purchase him, you’ll see the actual charge in your cart before the final check out.

Subscribers-Only Savings on Battle Cat®
Along with the guarantee of getting every main MOTU character each month, and the exclusive Wun-Dar™ figure and map of Eternia™ coming in April, we promised some cool stuff when we offered our 2010 Club Eternia™ subscriptions. Subscribers, keep an eye on your inbox, because we’re going to send you an exclusive coupon code good for $8 off Battle Cat®! Just enter your code at checkout and $8 will automatically be deducted from your total order as long as there’s at least one Battle Cat® in your cart. (Please note: each subscriber will receive ONE coupon good for a total of $8 off, regardless of the number of subscriptions you have or the number of Battle Cat® figures you purchase.)
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