Opinion please...
I have become pretty adept at working the ads. In the interest of saving money, I carefully go through each ad, seeing who has the best prices on items, then basing my weekly menus around those ads, hitting two and occasionally three different stores when I do my weekly shopping. It means we eat a lot of chicken and vegetarian pasta dishes, but I have managed to cut our grocery bill in half.
This week Fred Meyer was running an ad on Halibut for $4.99 a lb. While more expensive than chicken, most people would agree that is a screaming good deal on halibut. So I was actually excited to be able to plan a nice treat for us this week. I made a special trip to Fred Meyer to discover a sign posted at the fish/meat counter that essentially said "Ooops, my bad, goof in ad."
I did not make a stink, I simply selected rock cod instead ($6.99 /lb and the next cheapest fish... they were cleaned out of everything else... gee I wonder why??) and left. My question is this-- would it have been unreasonable of me to suggest that they need to honor their advertised prices? Clearly, it got a lot of people into the store and judging by the state of the fish counter those people had fish dishes on the menu and wound up buying more expensive fish that they would not have purchased otherwise. I feel that Fred Meyer is probably turning a tidy profit on this particular goof. I think in the interest of customer service they should have honored the advertised price and perhaps taken the loss out of the salary of the idiot who is supposed to proofread the ad.
Do I have a case? Should I email them and request that they honor the price? Or should I just drop it? It's not a matter of life and death, but I was really excited about the halibut. I know it seems like such a little thing, but we don't get treats like that very often.
This week Fred Meyer was running an ad on Halibut for $4.99 a lb. While more expensive than chicken, most people would agree that is a screaming good deal on halibut. So I was actually excited to be able to plan a nice treat for us this week. I made a special trip to Fred Meyer to discover a sign posted at the fish/meat counter that essentially said "Ooops, my bad, goof in ad."
I did not make a stink, I simply selected rock cod instead ($6.99 /lb and the next cheapest fish... they were cleaned out of everything else... gee I wonder why??) and left. My question is this-- would it have been unreasonable of me to suggest that they need to honor their advertised prices? Clearly, it got a lot of people into the store and judging by the state of the fish counter those people had fish dishes on the menu and wound up buying more expensive fish that they would not have purchased otherwise. I feel that Fred Meyer is probably turning a tidy profit on this particular goof. I think in the interest of customer service they should have honored the advertised price and perhaps taken the loss out of the salary of the idiot who is supposed to proofread the ad.
Do I have a case? Should I email them and request that they honor the price? Or should I just drop it? It's not a matter of life and death, but I was really excited about the halibut. I know it seems like such a little thing, but we don't get treats like that very often.