(no subject)
I haven't posted on here for a while and for a reason. I'm currently negative. That is to say I'm depressed, stressed, frustrated, guilty and irritated. I'm not doing very well at work, well there is an understatement. Actually things at work are horrible for me because of the quality of my calls. I work at a call-center customer service and I have been doing horrible these last few weeks. Of course my chief is upset because he just gave me a contract for a year, his chief is upset and the boss is upset.
I even had to sign this contract that if the quality didn't improve they where going to re-evaluate my contract, in other words I get fired.
Today was the worst of all days, on scale of 1 to a 100 I managed to score a 25 on a call while a 70 is required. Now my chief was really upset, and of course he doesn't get angry, he just gets this sad disappointed look which in turn makes me feel awfully guilty. The guy stuck his neck out for me to get me a year contract instead of a half year contract because I was doing so well, and now I'm going down hill and I really feel like I'm letting him down.
Most likely the problem is simple: I'm not cut out for this work. Its too monotone, too stressful, and frankly too boring. The problem is I would like to do the job those one step above me have, but you need to be good at what I do now to get a promotion. Maybe I'll just quit my job. That way everybody is happy, kinda anyway. In this current economy it is not the time to be without a job.
*sighs* what to do.
I even had to sign this contract that if the quality didn't improve they where going to re-evaluate my contract, in other words I get fired.
Today was the worst of all days, on scale of 1 to a 100 I managed to score a 25 on a call while a 70 is required. Now my chief was really upset, and of course he doesn't get angry, he just gets this sad disappointed look which in turn makes me feel awfully guilty. The guy stuck his neck out for me to get me a year contract instead of a half year contract because I was doing so well, and now I'm going down hill and I really feel like I'm letting him down.
Most likely the problem is simple: I'm not cut out for this work. Its too monotone, too stressful, and frankly too boring. The problem is I would like to do the job those one step above me have, but you need to be good at what I do now to get a promotion. Maybe I'll just quit my job. That way everybody is happy, kinda anyway. In this current economy it is not the time to be without a job.
*sighs* what to do.