Bill Update
So after submitting all my paperwork and such for the bill mentioned in my previous post here, I finally got a response (x-ing out the numbers and text I don't want posted, they're not actually x's ;)):
Date: March 23, 2011 05:16 AM
Subject: Information regarding your recent dispute claim
Account: ...xxxx
Message: Case Number xxxxxxxxxxxxxx
Hello Miranda xxxxxxx,
On 03/03/2011, we issued a credit to your account regarding your dispute with N.A.P.W billed to your account on 02/28/2011. Unless the merchant resubmits the charge within 45 days of the date of this letter, we consider your case closed. If this occurs, we’ll notify you and may re-bill your account for the amount of the credit. Please keep all documentation related to this dispute for 90 days.
A letter of confirmation has been sent to your address on file.
If you have questions, please give us a call at 800-887-8643. Our Transaction Support Center Representatives are available from 7 a.m. to midnight Eastern Time, Monday through Friday, and from 8 a.m. to 8:30 p.m. Eastern Time on Saturday and Sunday.
Regards,
Capital One
Transaction Support Center
So that's...good. Though sounds like they give the company a chance to re-bill me, so we'll see. I'm gonna hold off on contacting the company again about canceling my membership until the 45 days have passed. ;) But hopefully all will be well!
Date: March 23, 2011 05:16 AM
Subject: Information regarding your recent dispute claim
Account: ...xxxx
Message: Case Number xxxxxxxxxxxxxx
Hello Miranda xxxxxxx,
On 03/03/2011, we issued a credit to your account regarding your dispute with N.A.P.W billed to your account on 02/28/2011. Unless the merchant resubmits the charge within 45 days of the date of this letter, we consider your case closed. If this occurs, we’ll notify you and may re-bill your account for the amount of the credit. Please keep all documentation related to this dispute for 90 days.
A letter of confirmation has been sent to your address on file.
If you have questions, please give us a call at 800-887-8643. Our Transaction Support Center Representatives are available from 7 a.m. to midnight Eastern Time, Monday through Friday, and from 8 a.m. to 8:30 p.m. Eastern Time on Saturday and Sunday.
Regards,
Capital One
Transaction Support Center
So that's...good. Though sounds like they give the company a chance to re-bill me, so we'll see. I'm gonna hold off on contacting the company again about canceling my membership until the 45 days have passed. ;) But hopefully all will be well!