You know what bugs the crap out of me?!?!

[mmmegz]

Those companies that have automated systems. Example American Airlines which when you call them it proceeds to go like this

Comments

[mmmegz]

I've never had to call my phone company or credit card company, but wtf? How retarded is that? What a waste of time!

Yeah see if I was to hit zero I would probably be on hold for the same amount of time as it takes to press the correct button. And more than likely if I hit zero I will get some person who can't help me and transfer me to the correct department (and I would probably sit on hold some more while I waited for someone in the department to get on the line with me) So its "better" to wait through the stupid automated system!

Its a lose-lose situation!

[mmmegz]

yeah but American Airlines isn't a help desk. And some tour companies if you skip to an agent and they can't help you sometimes they will transfer you right back into the automated annoying lady!

[lonewolff]

dude, that happens with bell sympatico...and then they always ask to confirm my identity with lots of wierd shit. i hate it.