Oct 01, 2015 16:52
You know I used to work at Starbucks for a long time. Almost 8 years, actually. Five different locations. Four in Metro Detroit and one in Cincinnati. I know everything there is to know about how to make your favorite drink (excluding any new stuff that has been introduced since I left). I was a good employee. If you were nice to me, I was more than welcoming and accommodating to you. And, for the most part, people were very pleasant. I firmly believe in treating everyone with respect and kindness, but especially at retail or service locations. They're people too. They don't want to be there as much as you don't want to go to work in the morning. But, we all do what we have to do. We cross paths. And when we do, we should always treat each other like human beings.
There are, however, those people who don't think you are a human being when you work in the service industry. Those people are the worst kind of people on the planet. They were most likely raised by pieces of shit, and have solidified their place in their family tree of shit. They just aren't good people. There is a disconnect there, when you treat a complete stranger like dirt because you're having a bad day, or your drink was made incorrectly, or you spilled hot coffee on yourself but somehow it's the server's fault.
There was one guy, I remember, that was one of those people. Constantly on his phone, holding his finger up to me when I welcomed him, yelling at me for no reason, insulting me and my other coworkers because he was having a bad day. See, this guy used to get to me. Then one day I got a chance to glance at his credit card, and realized something...
...And ever since then, I simply smiled as bright as I could. Looked him right in the eye.
"Have a nice day, sir!" I would shout as he was exiting the store.
Because little did he know, I fucked his daughter's brains out.