New car . . . part 2

Jul 22, 2011 08:58

So, we've had the focus for how many days? And yesterday I get on the freeway and rear-end a pickup. The goddamn breaks didn't work. We had mentioned they felt really soft when we test drove the damned car and were assured they would check the car over before we picked it up. Hey! Guess what! Breaks are supposed to stop the car, not gradually slow ( Read more... )

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mizu_no_cagalli July 23 2011, 15:05:09 UTC
Yes, it was a dealer. We're going to see what they say. First we're getting all the facts. We took the car in to Midas yesterday to get the breaks thoroughly looked at (we didn't trust asking the dealer to look at them considering they said they were fine before) and they said the breaks were all kinds of not good. They said you could tell someone had recently changed the break pads (with super low end ones) and had shaved down the rotors, I think (I'm no mechanic), to resurface them when they really needed to be replaced. On top of that, the master cylinder was cracked and leaking fluid. In the end, the whole break system had to be replaced and should have been replaced before we drove off the lot. It's going to cost us over $900 to get the car safe to drive and that's BEFORE the $500 deductible we're going to have to pay to the body shop to get the frond end un-crunched. Once we get the car back from Midas today, I'm going to scan the paperwork and email it to the dealer along with a very unhappy letter. I'll also send a copy to my insurance company. They may want to go after the dealer for damages, too.

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