My letter about Best Buy
Dear Editor,
I spoke with you yesterday regarding my experience at Best Buy In Banning.
So how it all started was when I took my computer in they told me that in a couple of days they would call give me an update. I never received a call Finally around 8:15pm on the 3rd day I get through only to be told I had a complete meltdown and hard drive failure.
They had a disk in my drive with a bunch of stuff on the screen that said failed. They told me there was nothing I could do ALL my data was lost. I ask him 3 separate times what they could do to save my computer. "Nothing you need a new hard drive" was the answer. and they wanted to charge me 100 extra dollars!
I said Excuse me. I know my computer is a little dated BUT A COMPLETE MELTDOWN?????? That cant be! I was online chatting to friends and my desktop was fine I just came in to have it cleaned up from some popups.
I refused to let them touch my computer tower again. I took out the weird looking disk and put windows xp in. I reinstalled windows thinking I have nothing to lose if it is really HArd drive failure.. In 30 Minutes I got my complete computer back including the wall paper for my windows screen!!!!!!!!!!
I check all my big programs... they were all still there and usable. I hopped online got on a voice chat called Skype which really works over the hard drive. I even opened a high graphics video game. IT WAS ALL THERE!!!
HArd Drive failure???? THEY HAD LIED!!!!!! 3 times!!!!!!
I took it home called our company's computer guy (lets call him Frank)
He said yes Don't ever goto Best buy! Bring it over I am sure I can fix it.
I bring it over to his house on Wednesday got it back thursday evening. He said Sally there was never anything wrong with your computer.......It didn't even have a Virus......it just needed to have a couple of courpted files cleaned up!
I tried to call Best Buy's main line and the guy was belligerent with me and rude even when I told them that I have the disk that fakes a black screen of death!
I am going to be turning this disk over to the authorities. I am also going to channel 4 news with this. Everyone needs to know about how deceitful Best buy is.
They still have 100 dollars of my money.
if 100 measly bucks is worth standing their ground instead of admitting wrong then I guess the whole world should know.
I spoke with you yesterday regarding my experience at Best Buy In Banning.
So how it all started was when I took my computer in they told me that in a couple of days they would call give me an update. I never received a call Finally around 8:15pm on the 3rd day I get through only to be told I had a complete meltdown and hard drive failure.
They had a disk in my drive with a bunch of stuff on the screen that said failed. They told me there was nothing I could do ALL my data was lost. I ask him 3 separate times what they could do to save my computer. "Nothing you need a new hard drive" was the answer. and they wanted to charge me 100 extra dollars!
I said Excuse me. I know my computer is a little dated BUT A COMPLETE MELTDOWN?????? That cant be! I was online chatting to friends and my desktop was fine I just came in to have it cleaned up from some popups.
I refused to let them touch my computer tower again. I took out the weird looking disk and put windows xp in. I reinstalled windows thinking I have nothing to lose if it is really HArd drive failure.. In 30 Minutes I got my complete computer back including the wall paper for my windows screen!!!!!!!!!!
I check all my big programs... they were all still there and usable. I hopped online got on a voice chat called Skype which really works over the hard drive. I even opened a high graphics video game. IT WAS ALL THERE!!!
HArd Drive failure???? THEY HAD LIED!!!!!! 3 times!!!!!!
I took it home called our company's computer guy (lets call him Frank)
He said yes Don't ever goto Best buy! Bring it over I am sure I can fix it.
I bring it over to his house on Wednesday got it back thursday evening. He said Sally there was never anything wrong with your computer.......It didn't even have a Virus......it just needed to have a couple of courpted files cleaned up!
I tried to call Best Buy's main line and the guy was belligerent with me and rude even when I told them that I have the disk that fakes a black screen of death!
I am going to be turning this disk over to the authorities. I am also going to channel 4 news with this. Everyone needs to know about how deceitful Best buy is.
They still have 100 dollars of my money.
if 100 measly bucks is worth standing their ground instead of admitting wrong then I guess the whole world should know.