would you hire me???

Oct 04, 2005 23:26

Stacey Ann O’Brien
Permanent Address Present Address
83 Clark Street 26 Pequot Street
Worcester, MA 01606 Providence, RI 02903
(508) 853-7342 (774) 239-1296
E-Mail: Sao018@students.jwu.edu

Objective
To obtain an entry level restaurant management position in a full-service hotel

Highlights of Qualifications
• Successfully completed courses in: Hospitality Accounting I & II, Front Office Operations, Guest Service Systems, Food Service Operations
• Sincerely committed to customer satisfaction
• Strong verbal, written and listening communication skills
• Knowledge of PMS, CRS, POS, Exel and Microsoft Word

Work Experience
6/04-Present Moe’s Southwest Grill
• Demonstrated leadership skills while promoting positive guest relations
• Delegated staff assignments and followed up to ensure completion
• Monitored set up and breakdown of facility
• Prepared lunch and dinner meals for 100 customers per 8 hour shift

3/02-9/03 Subway Sandwich Shop
• Received the Employee of the Month award
• Dealt with extensive computer systems and money transactions
• Ensured items are prepared and served as specified by portion procedures
• Ensured facility was clean and ready for customers at all times

4/01-7/02 Meola’s Dairy Bar
• Prepared lists of Ice cream products on a daily basis to ensure proper rotation and utilization
• Prioritized tasks for maximum efficiency in preparing short order food items
• Greeted customers and determined their specific needs by following up and generating repeat business

Education
Johnson & Wales University Providence, RI
Bachelor of Science, Hotel Management Candidate, 5/07
Associate of Science, Hotel Management Candidate, 2/06

Certifications
National Restaurant Associations, TIPS Certifications, 5/04
NSF International, Sanitation Certification, 11/03

References and Career Portfolio Available Upon Request
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