Customers

Jan 25, 2013 08:59

It continues to amaze and mystify me, some of the questions my customers ask me. Sometimes annoying, often amusing, extremely mind-boggling questions.

"I need to make sure it's silver."
The item cost 2.50 - what do you think?

"Are they safe for 11-14 year olds?"
Huh? Are you asking if it contains lead/is nickle free OR are you asking if a preteen-teen might get hurt wearing a heart shaped pendant. Those pendants can be quite testy at times.

"How much is it?"
Seriously? Every item has the price listed right next to the photo and you're seriously asking me how much it cost.

"What color is it?"
Blink. Not only is there a photo of the item, the color is in the title AND in the description.

Yep, the more I deal with people, the more interesting they become.

There are more, maybe I'll jot some down later.

Another thing that's happening is a competitor of mine has taken to copying every single item she can from my shop including the photo style. If I run downtown to get something, a day or two later her shop will feature the same damn thing. There are over 100 different pieces to choose from and she gets what I've purchased. I wouldn't have noticed if she didn't find me on a supplier's site and purchase exactly everything I left a review for. I shit you not. Item for item, and this supplier also has about 100 things she could have chosen from. The B* even picked things that I swore never to purchase again on account of them being very hard to sell. The good thing is, she's stuck with them, I lowered the price of them and got rid of the offending items. But yeah, it's been very annoying seeing merchandise I've researched pop up on her page after I've purchased them. I hadn't realized it back then but now I know she's a follower.

There was another shop, sold Basketball Wives earring accessories (which is how I got my start), she sold them as well and now I realize that she copied her shop and when that trend died down (I stopped selling it because simply it didn't appeal to me) she began to copy mine as the popularity of the items and style I've chosen has exploded as of recent. So anyways, I've decided to shop in places that she can't find unless she does some deep research to see if that'll curb her desires to follow. I understand seeing something another shop has and you want it in your shop too however item per item is creepy especially when there's so much and keeping your individuality in my opinion seems to be the way to make the most money, not jump on the skirt tails of someone else.

store, customers

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