Part of my job involves providing call-in tech-support to our customers.
Some of our customers are.... less "with-it" than others, both in terms of computer-savviness and in terms of generalities.
One of my coworkers walked into my office a little while ago and handed me a printout of today's Dilbert comic ( from
http://www.dilbert.com ) with the statement, "I saw this and immediately thought of you."
Here is a direct link to the comic.