Sly GoDaddy.
So, I just got a call from GoDaddy wanting to "make sure we had all the information correct" for my recent domain purchases. Yeah, whatever. They were totally trying to sell me crap.
Right off the bat, he mentions I didn't buy their private Whois listing and made sure I understood that made me vulnerable to telemarketers and such (oh, the irony!). Then, he asks what I'm going to use the sites for. Of course, I say business, even though I registered it as a "personal site" (mostly because I didn't want to have to register it for 3 years, which is the minimum for a business site). So, immediately, he wants to try to sell me a shopping cart and wants to know if I'm doing my own web work (basically wants to know if I want to buy hosting and website builders and anything else they offer as far as I could gather).
Then, he wants to "correct" my order and change it to a business registration, which, as I mentioned, has a minimum registration of 3 years. Before I can even say much about it, he immediately tries to sell me on 5 years because it "makes a better impression, that you're committed to the business and you're not going anywhere." C'mon, how many people shopping for jewelry are going to go look me up and see how long I've registered my domain for? Really!
Anyway, he puts me on hold for a few minutes because I'm curious about how much extra that would cost, in the interest of attempting to be as legitimate of a business as possible right off the bat. Since I used a "new registrations only" coupon code for the .net and .org registrations, he of course can't apply it to the extension he's trying to sell me now. So, he's got to get approval to give me the same discount I got when I placed the order. He comes back and tells me all this convoluted bogus math about how I'll save $13. That's retarded because that's what I saved on one year with the code. If he applied it properly, I'd save $26 because I was theoretically adding two years to the one year I bought two days ago. He tells me that including the $25 and change I spent the other day, it would cost me $79 to do the three domains for three years and switch to a business registration.
I apologized to him that he went through so much trouble for it but declined and said, just leave it the way it is and I'll consider it for next year when it expires. He gets a desperate sounding tone and says that it wouldn't be as good as starting off right at first with it because I will have already built up history with the "personal" site and some such nonsense. I tell him I don't really care and I don't feel it's that important. His big thing was how my site will sit in rankings, and I'm just not sure that's going to matter much this first year since I'm not banking much on commerce through the site this year. I'll be happy just to have content there by the end of the year, honesty. He didn't exactly get huffy, but he very abruptly finished the call after that, making it crystal clear that this was a sales call, not a call to confirm information like it was originally made out to sound.
I'm sorry, but if you want to sell me something, don't be deceptive about it, just say you want to sell me something. I'll definitely not be going with them for hosting, not that I was considering it to begin with.
Right off the bat, he mentions I didn't buy their private Whois listing and made sure I understood that made me vulnerable to telemarketers and such (oh, the irony!). Then, he asks what I'm going to use the sites for. Of course, I say business, even though I registered it as a "personal site" (mostly because I didn't want to have to register it for 3 years, which is the minimum for a business site). So, immediately, he wants to try to sell me a shopping cart and wants to know if I'm doing my own web work (basically wants to know if I want to buy hosting and website builders and anything else they offer as far as I could gather).
Then, he wants to "correct" my order and change it to a business registration, which, as I mentioned, has a minimum registration of 3 years. Before I can even say much about it, he immediately tries to sell me on 5 years because it "makes a better impression, that you're committed to the business and you're not going anywhere." C'mon, how many people shopping for jewelry are going to go look me up and see how long I've registered my domain for? Really!
Anyway, he puts me on hold for a few minutes because I'm curious about how much extra that would cost, in the interest of attempting to be as legitimate of a business as possible right off the bat. Since I used a "new registrations only" coupon code for the .net and .org registrations, he of course can't apply it to the extension he's trying to sell me now. So, he's got to get approval to give me the same discount I got when I placed the order. He comes back and tells me all this convoluted bogus math about how I'll save $13. That's retarded because that's what I saved on one year with the code. If he applied it properly, I'd save $26 because I was theoretically adding two years to the one year I bought two days ago. He tells me that including the $25 and change I spent the other day, it would cost me $79 to do the three domains for three years and switch to a business registration.
I apologized to him that he went through so much trouble for it but declined and said, just leave it the way it is and I'll consider it for next year when it expires. He gets a desperate sounding tone and says that it wouldn't be as good as starting off right at first with it because I will have already built up history with the "personal" site and some such nonsense. I tell him I don't really care and I don't feel it's that important. His big thing was how my site will sit in rankings, and I'm just not sure that's going to matter much this first year since I'm not banking much on commerce through the site this year. I'll be happy just to have content there by the end of the year, honesty. He didn't exactly get huffy, but he very abruptly finished the call after that, making it crystal clear that this was a sales call, not a call to confirm information like it was originally made out to sound.
I'm sorry, but if you want to sell me something, don't be deceptive about it, just say you want to sell me something. I'll definitely not be going with them for hosting, not that I was considering it to begin with.