(no subject)
My ASM is rapidly climbing my list of people I would like to see torn apart by the undead. He schedules me irregularly. He questions my priorities. He interrupts me when I am with customers. He ignores my inquiries over the radio. He corrects and berates me over the radio in range of custmers so both customers and co-workers can hear it.
I might not mind so much if I ever heard about him doing it to anyone else. But even the other regular employees are noticing that I get more shit from the ASM than anyone.
Today there was a customer who had bought a gift certiicate to a resturant that actually no longer had locations in Portland. He was very good natured about it, just wanted store credit if that could be done so teh SM told me to do his ink refill and ring him up for that and a couple of new ink cartridges and to just mark it down by the amount of the gift card. The customer was happy with that, the Manager was happy with that, the only one who wasn't happy was the ASM who had no idea what was going on but felt that he had the right to tell me, repeatedly and over the radio, that I was wrong and how I should have done it to be less wrong. When I tried to explain to him what was going on he either talked over me or told me I should be dedicating 100% of my attention to my customer at the register. The refill customer was perfectly happy to wait. He told me he didn't mind actually coming back tomorrow for the refill but I told him it could be done while he waited if he didn't mind waiting half an hour or so. He didn't mind and i wanted to make sure he got taken care of before I left for the day.
By the third time the ASM was berating me over the radio for making this guy wait I just gave up and ignored him. I finished ringing up my customer, finished the ink refill with a little help from Crystal and Mindy, made sure MIndy knew how to ring the poor guy up and then I said over the radio, "The confusion over the refill is taken care of, it's three o'clock, I'm going home." And I clocked out and went home before the ASM could stop me.
As I was leaving Mindy said the ASM shouldn't have been talking to me like that over the radio so everyone could hear. Lindsay agreed with her.
At one point I could feel myself starting to choke up a little. The part of me that doesn't like being ganged up on like that wanted to cry. The rest of me said no, it's not my fault he has no idea what's going on and won't listen to any kind of situation report.
So I didn't cry. Didn't even come close. Instead I'm going over to Nate and Nancy's and make a voodoo doll of my ASM. Well, more like a fetish since I don't have any of him to actually put in the voodoo doll to make it a real one.
Maybe I'll give it to him on Sunday when I work next.
I might not mind so much if I ever heard about him doing it to anyone else. But even the other regular employees are noticing that I get more shit from the ASM than anyone.
Today there was a customer who had bought a gift certiicate to a resturant that actually no longer had locations in Portland. He was very good natured about it, just wanted store credit if that could be done so teh SM told me to do his ink refill and ring him up for that and a couple of new ink cartridges and to just mark it down by the amount of the gift card. The customer was happy with that, the Manager was happy with that, the only one who wasn't happy was the ASM who had no idea what was going on but felt that he had the right to tell me, repeatedly and over the radio, that I was wrong and how I should have done it to be less wrong. When I tried to explain to him what was going on he either talked over me or told me I should be dedicating 100% of my attention to my customer at the register. The refill customer was perfectly happy to wait. He told me he didn't mind actually coming back tomorrow for the refill but I told him it could be done while he waited if he didn't mind waiting half an hour or so. He didn't mind and i wanted to make sure he got taken care of before I left for the day.
By the third time the ASM was berating me over the radio for making this guy wait I just gave up and ignored him. I finished ringing up my customer, finished the ink refill with a little help from Crystal and Mindy, made sure MIndy knew how to ring the poor guy up and then I said over the radio, "The confusion over the refill is taken care of, it's three o'clock, I'm going home." And I clocked out and went home before the ASM could stop me.
As I was leaving Mindy said the ASM shouldn't have been talking to me like that over the radio so everyone could hear. Lindsay agreed with her.
At one point I could feel myself starting to choke up a little. The part of me that doesn't like being ganged up on like that wanted to cry. The rest of me said no, it's not my fault he has no idea what's going on and won't listen to any kind of situation report.
So I didn't cry. Didn't even come close. Instead I'm going over to Nate and Nancy's and make a voodoo doll of my ASM. Well, more like a fetish since I don't have any of him to actually put in the voodoo doll to make it a real one.
Maybe I'll give it to him on Sunday when I work next.