Things You Can't Say
...Ok maybe it's just me...
Am I the only one who has had it up to here *holds hand above head* with not being able to say to people what you REALLY want to? This only applies to people I deal with at work but since at least 50% of my life is spent here (at work) it comes up a lot. I have also noticed that it comes up most often when I'm dealing with email. Yes, I could fill many books with the emails I have from people who don't know what they're talking about. That's ok, most of the time I just remind myself that I am the tech and they are the end user. I shouldn't expect them to know what they are talking about.
But seriously.. Do you think there is an acceptable level of belligerence when responding to email? Can I somehow get away with writing replies that are at an equal or lesser level of coherence or mindfulness? Is it ok if I use netspeak (omg fix my computerz!) like the people who write to me? Sometimes I just leave the bad emails for the day shift to worry about, but my boss doesn't like that.
It just takes too much energy to word a reply that diplomatically says "WTF is wrong with you, why would you even think the helpdesk can fix your air-conditioner."
Am I the only one who has had it up to here *holds hand above head* with not being able to say to people what you REALLY want to? This only applies to people I deal with at work but since at least 50% of my life is spent here (at work) it comes up a lot. I have also noticed that it comes up most often when I'm dealing with email. Yes, I could fill many books with the emails I have from people who don't know what they're talking about. That's ok, most of the time I just remind myself that I am the tech and they are the end user. I shouldn't expect them to know what they are talking about.
But seriously.. Do you think there is an acceptable level of belligerence when responding to email? Can I somehow get away with writing replies that are at an equal or lesser level of coherence or mindfulness? Is it ok if I use netspeak (omg fix my computerz!) like the people who write to me? Sometimes I just leave the bad emails for the day shift to worry about, but my boss doesn't like that.
It just takes too much energy to word a reply that diplomatically says "WTF is wrong with you, why would you even think the helpdesk can fix your air-conditioner."