FAQ
For Spree-ers who have no clue about sprees. Emails enquring about the same issues would be ignored.
[Q] How long will my items arrive?
[A] It generally takes 2 to 3 weeks for arrival.
Here's what usually happens in an order:
- Merchant takes 1 to 7 *working days to mail order out
- Ground Shipping takes 5 to 7 working days to reach vPOST
- vPOST takes 1 to 2 working days to process and match order to invoice
- Order takes 5 to 8 working days to delivery it to Singapore
- Organizer takes 1 to 2 working days to pack everything for postage
*Working days refer to Monday to Friday only.
This is basically a rough guide and it varies from merchant to merchant.
[Q] Can I arrange a timing for items to be delivered to me?
[A] Unfortunately, SingPost haven't offered such services.
[Q] I haven't received any updates! How?
[A] Firstly, check that you posted your name / email in your initial order. Not including it has become such a common mistake. Secondly, updates are usually done mass-mailed. There are high chances they get filtered to junk mail settings. Kindly add my email to the safe list to ensure you get all the updates you need. Read my T&C for the updates that will be done at various stages of the sprees. Lastly, many spree-ers simply copy what other people post because they're purchasing similiar items but forget to change the necessary details.
[Q] It's been awhile since I receive my last update, why?
[A] With the timing schedule above and the updates I will make listed in my T&C, unless there's a huge lapse between the supposed updates, I would apperciate if patience was shown. It's probably on it's way to the next destination or that I'm in the mids of packing the stuff. Certain merchants (e.g. Aeropostale / Forever21) doesn't have the exact item name and some detailed matching & packaging is required.
[Q] Can I combine postage with other sprees that I've joined?
[A] Of course you may combine postage. However, there are certain rules to follow. You're to informed me which sprees you're combining via E-MAIL prior to the spree arriving. Once items arrive and have been packed, combining postage is NOT an option. I will attend to combine postage requests when items arrives only during my free time. Priority will be given to those that are already packed. If you're an impatient person, don't opt for it. Bugging me to attend to your combined postage request will only result in me ignoring you and not allowing such requests in future from you
[Q] I've made the necessary topups for postage. When can I expect my items?
[A] Normal postage is being sent every Tues & Fri after 5pm. Registered postage is sent every Friday. Please allow 2 days for me to process your package for postage. Thus, if you've made payment on Monday, your package will be sent on Friday because it wouldn't make it for the Tuesdays deadline. The posting schedule is strict and I abide by it 99% of the time.
[Q] How long will my items arrive?
[A] It generally takes 2 to 3 weeks for arrival.
Here's what usually happens in an order:
- Merchant takes 1 to 7 *working days to mail order out
- Ground Shipping takes 5 to 7 working days to reach vPOST
- vPOST takes 1 to 2 working days to process and match order to invoice
- Order takes 5 to 8 working days to delivery it to Singapore
- Organizer takes 1 to 2 working days to pack everything for postage
*Working days refer to Monday to Friday only.
This is basically a rough guide and it varies from merchant to merchant.
[Q] Can I arrange a timing for items to be delivered to me?
[A] Unfortunately, SingPost haven't offered such services.
[Q] I haven't received any updates! How?
[A] Firstly, check that you posted your name / email in your initial order. Not including it has become such a common mistake. Secondly, updates are usually done mass-mailed. There are high chances they get filtered to junk mail settings. Kindly add my email to the safe list to ensure you get all the updates you need. Read my T&C for the updates that will be done at various stages of the sprees. Lastly, many spree-ers simply copy what other people post because they're purchasing similiar items but forget to change the necessary details.
[Q] It's been awhile since I receive my last update, why?
[A] With the timing schedule above and the updates I will make listed in my T&C, unless there's a huge lapse between the supposed updates, I would apperciate if patience was shown. It's probably on it's way to the next destination or that I'm in the mids of packing the stuff. Certain merchants (e.g. Aeropostale / Forever21) doesn't have the exact item name and some detailed matching & packaging is required.
[Q] Can I combine postage with other sprees that I've joined?
[A] Of course you may combine postage. However, there are certain rules to follow. You're to informed me which sprees you're combining via E-MAIL prior to the spree arriving. Once items arrive and have been packed, combining postage is NOT an option. I will attend to combine postage requests when items arrives only during my free time. Priority will be given to those that are already packed. If you're an impatient person, don't opt for it. Bugging me to attend to your combined postage request will only result in me ignoring you and not allowing such requests in future from you
[Q] I've made the necessary topups for postage. When can I expect my items?
[A] Normal postage is being sent every Tues & Fri after 5pm. Registered postage is sent every Friday. Please allow 2 days for me to process your package for postage. Thus, if you've made payment on Monday, your package will be sent on Friday because it wouldn't make it for the Tuesdays deadline. The posting schedule is strict and I abide by it 99% of the time.