Passwords
Short version: PayPal has retroactively changed all of the passwords in the subscription system. The password you've been using is no longer the one they have on file.
As long as you remember your old password, the one you've been using, you'll be fine. The old passwords are still in the system on my website.
I've been e-mailing and calling PayPal, trying to get answers on this. Every single person I've communicated with so far has no idea what I'm talking about. They try to explain what subscriptions are and go over how passwords work. I start from the beginning and explain everything as clearly as possible, and they ask me if I'm having trouble logging into PayPal and need to reset my password.
Kind of difficult to get good customer service when the customer service representatives have no idea what the company's doing.
If you happen to forget your old password, you can either:
1.) Log into PayPal, check on your subscription, write down what your username and password are, and e-mail me so I can update the system.
2.) E-mail me with the e-mail address you use for PayPal, and I'll log in and look you up and enter you into the system and contact you with the updated info.
Kind of sad that the new subscribers won't get to enjoy passwords like goat&squat and funnel$bacon.
As long as you remember your old password, the one you've been using, you'll be fine. The old passwords are still in the system on my website.
I've been e-mailing and calling PayPal, trying to get answers on this. Every single person I've communicated with so far has no idea what I'm talking about. They try to explain what subscriptions are and go over how passwords work. I start from the beginning and explain everything as clearly as possible, and they ask me if I'm having trouble logging into PayPal and need to reset my password.
Kind of difficult to get good customer service when the customer service representatives have no idea what the company's doing.
If you happen to forget your old password, you can either:
1.) Log into PayPal, check on your subscription, write down what your username and password are, and e-mail me so I can update the system.
2.) E-mail me with the e-mail address you use for PayPal, and I'll log in and look you up and enter you into the system and contact you with the updated info.
Kind of sad that the new subscribers won't get to enjoy passwords like goat&squat and funnel$bacon.