Mar 19, 2015 18:30
I raised a safety concern about a piece of security theatre and was spoken to as competent adult, listened to, and appropriate remedial action taken! Airports could learn a lot from the staff of the British Museum.
(Bag check set up at gates, no signage, nobody telling anyone what was going on, queue running into chokepoint opening up into a wider space then in again, add in hordes of teenagers on school trips and entitled male tourists barging the queue, someone was going to get hurt and I didn't want it to be me.)