Aargh!!!!!
Well, I did go to PT this morning. It turned out to be the dumbest thing I did all day, on a day which included driving in frozen rain.
When I got to the appointment, I checked in at the desk. They looked surprised to see me, and asked me for my name. They looked on the appointment list for the day and didn't see my name (they kept it where I could read it upside down, a definite HIPAA no-no). They looked me up in the computer and said "Oh, you DO have an appointment!" and asked me to have a seat. They paged the therapist who showed up nearly 30 minutes after my scheduled time, and while he was in the lobby he told another patient to wait a few minutes. All of this to-do tells me that they had overbooked, or double-booked me, or some such.
So we got back in to the PT room where the therapist sat me down and asked me if I would like to tell him what's going on with me. I said "What ever happened to people reading charts?" which just got him annoyed at me. He offered to go get my chart and read it, which I interpreted as 'leave you sitting for another 30 minutes', so I told him the falling-down story. He started me on exercises straight away, despite my having been promised by the MD that I would get much-needed ultrasound and lots of gentle, tender care. At one point I asked what had happened to the ultrasound therapy that I had been promised, and he said that in his opinion I just needed exercise. Glad to hear he knows better than the doctor who has actually read my MRI report... Sigh. This is the standard Duke arrogance that I hate so much in the medical staff. He gave me 5 different exercises to do, and had me do an elliptical-trainer type of thing for what felt like 10 minutes. The whole appointment took nearly 40 minutes.
On my way out I stopped at the desk to check to see if I was actually ON the schedule for Thursday (they couldn't tell me! They don't get access to their advance schedule!!) and I could see that my name had been written in on the bottom of the paper schedule they get delivered to them every morning.
After I got back to my office (no more ice on the sidewalks) on foot/crutches, I was wiped out completely. I don't really know what I did for the rest of the day - my knee hurt enough that I was pretty much non-functional for the rest of the afternoon. Sure, it took a bit of energy for me to get back to my building from the clinic, and maybe there is another way I should have done that, but I can't figure out what that would be.
Tomorrow I'm going to call employee health and complain bitterly about this 'gentle, caring' therapist who can't be bothered to read a doctor's orders.
Dammit.
When I got to the appointment, I checked in at the desk. They looked surprised to see me, and asked me for my name. They looked on the appointment list for the day and didn't see my name (they kept it where I could read it upside down, a definite HIPAA no-no). They looked me up in the computer and said "Oh, you DO have an appointment!" and asked me to have a seat. They paged the therapist who showed up nearly 30 minutes after my scheduled time, and while he was in the lobby he told another patient to wait a few minutes. All of this to-do tells me that they had overbooked, or double-booked me, or some such.
So we got back in to the PT room where the therapist sat me down and asked me if I would like to tell him what's going on with me. I said "What ever happened to people reading charts?" which just got him annoyed at me. He offered to go get my chart and read it, which I interpreted as 'leave you sitting for another 30 minutes', so I told him the falling-down story. He started me on exercises straight away, despite my having been promised by the MD that I would get much-needed ultrasound and lots of gentle, tender care. At one point I asked what had happened to the ultrasound therapy that I had been promised, and he said that in his opinion I just needed exercise. Glad to hear he knows better than the doctor who has actually read my MRI report... Sigh. This is the standard Duke arrogance that I hate so much in the medical staff. He gave me 5 different exercises to do, and had me do an elliptical-trainer type of thing for what felt like 10 minutes. The whole appointment took nearly 40 minutes.
On my way out I stopped at the desk to check to see if I was actually ON the schedule for Thursday (they couldn't tell me! They don't get access to their advance schedule!!) and I could see that my name had been written in on the bottom of the paper schedule they get delivered to them every morning.
After I got back to my office (no more ice on the sidewalks) on foot/crutches, I was wiped out completely. I don't really know what I did for the rest of the day - my knee hurt enough that I was pretty much non-functional for the rest of the afternoon. Sure, it took a bit of energy for me to get back to my building from the clinic, and maybe there is another way I should have done that, but I can't figure out what that would be.
Tomorrow I'm going to call employee health and complain bitterly about this 'gentle, caring' therapist who can't be bothered to read a doctor's orders.
Dammit.