PSA: apport rocks, pay attention to this

Aug 22, 2009 17:37

Whoever came up with apport -- the Ubuntu crash-reporting system -- is an unsung genius. Crash reporting isn't anything new, of course, but crash reporting that opens up a ticket in Launchpad and lets you, the user, customise the report and follow the problem-remediation on the web is elegant brilliance. Quality assurance that provides some level of accountability to the user reporting the problem? Who'd'a thunk?

Amazing what you can get your users to do with just a little presumption of good faith, innit.

Also, whoever came up with the idea of having apport report package installation failures -- those of us who have ever spent time in dependency hell salute you. If I ever meet you, I'm buying you a beer.

(This post brought to you by the karmic dev build.)

keep doing that thing you're doing, we interrupt this broadcast, software engineering, psa

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