AT&T fuck-tards

Feb 26, 2009 15:54

I gotta tell you. I am super spoiled by dealing with TWTelcom. (i.e. I get a REAL engineer on the line in like 5 minutes. you know... a real engineer who knows what smtp, tcp, udp, dns, clear crypto, 3des, vpn and all that jazz that i use every day actually means)

So AT&T changed their mail servers over to use an at&t branded yahoo site. OK... so, for those of us who use a client to check our email, we need to change the pop and smtp settings. No biggie. Until you talk to the fucktards in "tech support". It is obvious from the get go, who is the more tech savy individual.

Me: Hey, I need the new smtp and pop settings for the email servers
"tech": ok.. one moment (clickety clickety.. i need to look this up in the book.. what does smtp mean anyway)
Ok.. its smtp.att.yahoo.com
Me: does the smtp server require authentication
her: i think so
Me: ok.... do i need to use an ssl connection
her: No
Me: do i need to change the smtp port number
her: umm... oh wait.. you will need to change the port number to 465
Me; Ok so it IS an ssl connection
her: (silent for like 2 minutes) do you have any more questions
Me: (thinking--none that you can actually answer, but i ask anyway) Did you change the pop server settings as well?
her: (doesnt get it)
Me: can you give me the server name for the pop server?
her: mail.att.yahoo.com
Me: would that also be ssl (i know i was being a bitch at this point... but she was retarded.. no wait calling her retarded is an insult to the retards.)
her: no
me: uh huh.. so do i have a diffrent port number besides 110 on the pop server
her: (drools for a few minutes) no.

Me: (doesnt believe her) Uh, ok thanks (hang up)
Clikety clickety, thank god some other poor bastard has actually been through AT&T tech support hell and actually posted the settings online THANK YOU POOR BASTARD! turns out pop is ssl too over 995... but we already knew that was likely since smtp was ssl.

FOR CHRISTS SAKE AT&T HIRE A FEW FUCKING TEENAGERS TO BE YOUR "LEAD TECHS" IF YOUR TOO CHEAP TO TRAIN ADULTS OR PAY A REAL TECH TO OFFER SUPPORT. A REAL TECH SHOULD BE ABLLE TO RATTLE OFF MAIL SERVER SETTINGS WITHOUT EVEN BREAKING FROM PLAYING KINGDOM OF LOATHING (or the like).

on another note.. i just got my "orange phone".. ya know the test sets that phone dudes have.. although mine is blue and grey.. they are pretty cool. i can tap right into my 66 block and listen to conversations if i want. but i could care less what they are saying. i just needed to get find out the freaking numbers of a few B1s and no one could look them up from a circut id. So i bought a test set (cheaper than getting the phone guys out to do it)
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