Jul 30, 2012 15:07
Currently I've been awake for 28. In two hours I can go home and sleep for the rest of the night and into tomorrow morning when I will be working at the helpdesk and never at the switchboard, ever ever again. Seriously if she asks I'm saying no. I've never hated a job as much as I hate this one, and that's saying a lot because at no point does this job ever require me to leave this office or move from my seat. I just can't stand talking to the people who call. At least at the helpdesk I expect the calls I get - I show up to work prepared to walk someone through some mundane task like sorting out their inbox or adding a network printer. Here.. you know, the thing about this is that I never received any training for this job. Nobody put a test in front of me with a bunch of situations where at the end I have to answer with what department I would transfer each call to. I just use common sense. So when people call me and don't have a clue who they need to talk to, they need to spend five minutes outlining their situation to me and not give me 2 seconds to interject with "let me transfer you to financial aid" so I literally have to sit through their entire story.. That's irritating. I figure people should be smart enough to just figure this stuff out. "Hello I need financial aid," you know? Or even if they don't know, keep their story short - because I'm just the operator, and it's my job to get them to the person who can answer their question - "How can I get a transcript sent to another school?" "Oh you need the registrar. Let me transfer you." Easy. It's not my job to actually answer their question, even though I can in a lot of cases. >.<
I should be getting paid from the hotel this weekend and hopefully then this second job will start feeling like it's worth it. Right now I just feel tired, but this is what I wanted. I couldn't stand the thought of living with my former roommates anymore, and I knew higher cost would require higher income. And I knew that getting rid of my job at the helpdesk would be a silly move, so it would be better to pick up a second part-time job instead. I wasn't expecting to pick up a night audit, but it's really not that bad. I don't have to deal with people most of the time, and the hardest part is just staying awake. I am pretty excited to start having extra money, though. I'd like to not have to be quite so careful all the time.