How to shut off your Brighthouse service:
Brighthouse for Central Florida has one of those god awful automated voice response systems that doesn't give you any press button options. I have this irrational hatred fro talking to non-living objects and also for customer service that includes guessing games. It doesn't understand "shut off service".
So here is the sequence I used to get through to the rather unhelpful and time-wasting real customer service lady:
at the "I'm sorry, I didn't understand your last request" prompt, say:
Shut up!
Fuck You! UGH!
Remove.
Then of course I couldn't shut off the service w/o the last 4 digits of my ex-roommate's soc. #
FAIL.
(Not to mention I blatantly admitted I wasn't my roommate and yet they were still going to let me pretend to be her if I happened to know her security option. *headdesk*)
This is why I usually call the more corporate regional office listed on the web site!
So here is the sequence I used to get through to the rather unhelpful and time-wasting real customer service lady:
at the "I'm sorry, I didn't understand your last request" prompt, say:
Shut up!
Fuck You! UGH!
Remove.
Then of course I couldn't shut off the service w/o the last 4 digits of my ex-roommate's soc. #
FAIL.
(Not to mention I blatantly admitted I wasn't my roommate and yet they were still going to let me pretend to be her if I happened to know her security option. *headdesk*)
This is why I usually call the more corporate regional office listed on the web site!