In awe
I made an order with The Knittery on the 19th of February. I didn't pay for priority mail, and I requested ball-winding on what I purchased, which they warned could take 2-3 working days. I didn't expect to see my order, realistically, until next week sometime.
I came home today, less than 48 hours after I placed the order in the first place, to find it waiting for me -- with a hand-written note on the invoice wishing me happy knitting! And jelly beans! With purple tissue paper and the note in a purple pen, which can never go wrong with me (perhaps she took her hint from the purple yarns I ordered?).
So pretty and lovely and now I have to resist abandoning the socks I'm working on and getting into this lovely yarn.
In short: after dealing with so many American internet companies and online yarn stores that took over 6 months to mail me my order (let alone for it to get here to Australia!), The Knittery firmly has my seal of approval in terms of customer service.
I came home today, less than 48 hours after I placed the order in the first place, to find it waiting for me -- with a hand-written note on the invoice wishing me happy knitting! And jelly beans! With purple tissue paper and the note in a purple pen, which can never go wrong with me (perhaps she took her hint from the purple yarns I ordered?).
So pretty and lovely and now I have to resist abandoning the socks I'm working on and getting into this lovely yarn.
In short: after dealing with so many American internet companies and online yarn stores that took over 6 months to mail me my order (let alone for it to get here to Australia!), The Knittery firmly has my seal of approval in terms of customer service.