Help with exo L please
anonymous
August 7 2014, 09:16:51 UTC
Hey so i saw that you helped at person with being able to pass the authentication email part on internet explore but i am having trouble. Whenever i click on the resend button ia pop up popped up. It said "have failed to authenticate. Please contact your administrator." Did this happen to you too? I was just wondering because it happened to all the browsers i was trying. I couldnt get through the email authentication. Please help me please ☺️
Re: Help with exo L pleaseluna_decadeAugust 7 2014, 22:27:49 UTC
Yes, I got that popup too initially. I have no idea why, but it stopped showing up later.
You are going to have to keep refreshing and trying until the "failed to authenticate" popup stops showing up.
When that popup disappeared, I spammed the resend button about 20~ times and just left the window open and ignored it. After awhile, maybe 20 minutes or so, it went through. I got a new popup telling me it had indeed resent me the email.
The whole process took me HOURS and I'm pretty sure it was the same case for everyone else :(
Re: Help with exo L please
anonymous
August 8 2014, 00:12:35 UTC
Thank you so much! You are a life saver! So i have to spam it refresh it, spam refresh it, like until it stops, then give up and see? Im so sorry if im annoying you. Its just that you are so nice and helpful, but i think i got you annoyed sorry 😖 please forgive me
Re: Help with exo L please
anonymous
August 8 2014, 08:37:20 UTC
Again thank you so much haha im still suffering for 3 or 4 days haha still cant get it hope it works in the morning thank you so much for helping me i appreciate it. If i meet you in person i would be hugging you so tight :) even though i didnt get through YET im happy i got the advice
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You are going to have to keep refreshing and trying until the "failed to authenticate" popup stops showing up.
When that popup disappeared, I spammed the resend button about 20~ times and just left the window open and ignored it. After awhile, maybe 20 minutes or so, it went through. I got a new popup telling me it had indeed resent me the email.
The whole process took me HOURS and I'm pretty sure it was the same case for everyone else :(
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And don't worry, you're not bothering me! I'm sorry that it came across that way xD We're all in this struggle together
I hope what I did works for you! Perseverance is the key against SM's crap servers
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